Nationally Certified Pharmacy Technician Resume Example
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NATIONALLY CERTIFIED PHARMACY TECHNICIAN
Professional Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Certified Pharmacy Technician with 28 years working at both leading national drugstore chain and small community pharmacy. Dedicated, reliable and accurate professional consistently delivering courteous service at all times. Expert user of Cerner, HMS, Microsoft Word and Excel.
Skills
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Work History
Nationally Certified Pharmacy Technician, 11/1999 to Current
Kroger – Marysville , WA
Kroger – Marysville , WA
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked automated medication dispensing equipment.
- Counted, measured and compounded medications following standard procedures.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Reviewed and verified customer information and insurance provider information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Counted, measured, and compounded medications following standard procedures.
- Prepared bills for insurance companies.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Bank Associate, 01/1998 to 11/1999
Medstar Health – Crofton , MD
Medstar Health – Crofton , MD
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Reconciled cash drawer and resolved discrepancies.
- Turned in excess cash to maintain drawer security.
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Removed mutilated currency from circulation.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Audited fellow teller currency to contribute to dual-control procedures.
- Placed orders for customer checks and verified starting numbers.
- Provided customer records on demand, including account statements and copies of checks.
- Sold and cross-sold bank products to new and existing customers.
- Accessed computerized financial information to answer questions related to specific accounts.
- Logged cashier's checks and other transactions to maintain accuracy of account records.
- Counted and packaged currency and coins.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Pharmacy Technician, 07/1990 to 02/1998
Larson Pharmacy – City , STATE
Larson Pharmacy – City , STATE
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Collected co-payments or full payments from customers.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Stocked, labeled and inventoried medication to keep accurate records.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Processed over prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Counted and labeled prescriptions with correct item and quantity.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Processed incoming drug orders.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Prepared bills for insurance companies.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
- Restocked automated medication dispensing equipment.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Counted, measured, and compounded medications following standard procedures.
- Communicated instructions to patients or caregivers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Education
High School DiplomaNorth Central High School - City
Certificate of Completion: Automotive Parts And Sales ManagementCentral Community College - City
Certifications
- CPhT - Certified Pharmacy Technician
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Resume Overview
School Attended
- North Central High School
- Central Community College
Job Titles Held:
- Nationally Certified Pharmacy Technician
- Bank Associate
- Pharmacy Technician
Degrees
- High School Diploma
Certificate of Completion : Automotive Parts And Sales Management
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