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nationally certified pharmacy technician resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Successful Pharmacy Technician bringing 25 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Troubleshooting Malfunctioning Equipment
  • Verifying Orders
  • Drug Inventory Control
  • Ordering and Stocking Medications
  • Pharmacy Operations
  • Proper Labeling Procedures
  • Point of Sale Systems Proficiency
  • Chemical Handling
  • Patient Profile Setup
  • Cleaning and Sanitizing
  • Customer Service
  • Payment Processing
  • Answering and Routing Calls
  • Recordkeeping and Documentation
  • Detail-Oriented
  • Prioritization and Organization
  • Medication Storage and Labeling
  • Prescription Refill Fulfillment
  • Cash Register Operations
  • Wholesale Ordering
  • Storage Maintenance and Security
  • Regulatory Compliance
  • Inventory Management
  • Relationship Building
  • Data Entry
  • Problem-Solving Skills
  • Quality Assurance and Control
  • Workflow Optimization
  • FDA Compliance
  • Supporting Pharmacy Operations
  • Resolving Customer Issues
Education and Training
Riverton High School Riverton, WY, Expected in 05/1985 High School Diploma : - GPA :
Central Wyoming College Riverton, WY Expected in : Business Communications/Secretarial - GPA :
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB) 2012-Current
  • Licensed Montana - 2022
  • Licensed Wyoming - 2000
  • Immunization Certification - 2/2021
  • CPR Certification 12/2022
Experience
Kroger - Nationally Certified Pharmacy Technician
Pleasant Prairie, WI, 03/2000 - Current
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions. 3000+ weekly.
  • Teamed with peers, technicians and pharmacists to prioritize work flow and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Managed computer prescription process of inputting electronic and hard copy prescriptions into database.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Verified prescriptions and drug labels, documents and packages.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Prepared prescription transfers to other pharmacies.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Promoted supplement and nutritional products to maximize sales and customer wellness.
  • Answered telephones to respond to questions or requests.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Operated cash registers to accept payments from customers.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Ass
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Checked medication for completeness of drug packaging and labeling.
  • Maintained proper storage and security conditions for drugs.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Prepared and processed medical insurance claim forms and records.
  • Compounded pharmaceutical preparations according to written prescriptions. Suspensions, Ointments, Creams.
  • Prepackaged unit dose monthly medications for 50+ patients in multiple group home facilities.
  • Prepared and documented double blind study courses
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Managed and facilitated controlled substance policies and procedures ensuring strick adherence to state and federal laws and guidelines.
  • Assisted with preparation and execution of yearly controlled substance and total pharmacy inventories.
  • Was In charge of maintaining and organization of record retention area onsite and preparing records for offsite storage per state and cooperate regulations.
  • Learned multiple software changes and updates.
  • Assisted in 4 total pharmacy moves and reset up to temporary locations and back for remodeling purposes.
  • Training of new hires at home and multiple locations in the pharmacy policies, procedures and daily duties as a pharmacy technician. Including but not limited to pharmacy computer systems, inputting prescriptions, filling prescriptions, inventory control, customer service, inputting patient profiles and insurance. Offering the tools and support to become successful employees.
  • Kept current on CE (Continuing Education) requirements to maintain national licensing
  • Certified immunizing technician
  • CPR certified
Ascension Health - Nationally Certified Pharmacy Technic
Jacksonville Beach, FL, 08/2019 - 01/2021
  • Worked part time filled and maintained inventory, added and removed medications from the formulary, rotated stock, in the Pyxis machine with controlled and non-controlled medications at The Legacy along term care facility. Pyxis is an automated medication dispensing system supporting centralized medication management. It helps clinicians safely and efficiently dispense the right medication, for the right patients at the right time.
Do It Best Corp - Pharmacy Technician Trainee
Waco, TX, 10/1998 - 03/2000
  • Compiled customer demographic, allergy and medical history background.
  • Maintained accurate inventory of medications.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Wal-Mart Pharmacy - Pharmacy Stocker
City, STATE, 09/1997 - 10/1998
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Faced products on shelves and displays to meet company policies.
  • Replenished items to maintain stock availability.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Updated product labels to reflect accurate pricing.
  • Palletized merchandise for easy movement to sales floor locations.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Stamped price tags on merchandise, referring to official price lists.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Compared merchandise invoices to items actually received.
Wal-Mart Supercenter - Department Manager
City, STATE, 12/1990 - 09/1997
  • Handled shift overstock, restocking and inventory control.
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Balanced workloads to meet targets without overtaxing employees.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Grew department's team and technical capabilities with hiring and training of talented individuals.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned work and monitored performance of project personnel.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Analyzed business performance data and forecasted business results for upper management.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Accomplishments
  • 2020 Safety award for 30 years accident free

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Resume Overview

School Attended

  • Riverton High School
  • Central Wyoming College

Job Titles Held:

  • Nationally Certified Pharmacy Technician
  • Nationally Certified Pharmacy Technic
  • Pharmacy Technician Trainee
  • Pharmacy Stocker
  • Department Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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