(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

  • Wound Care
  • Treatment Room Preparation
  • Supply Management
  • Pharmacy Relations
  • X-Ray Processing
  • Multitasking and Prioritization
  • Procedure Assistance
  • Multi-line Telephone System Operation
  • Time Management
  • Critical Thinking
  • Patient Relations
  • Updating Medical Records
  • Operating EKG Equipment
  • Clear Communication
  • Diagnostic Testing
  • Blood and Tissue Collection
  • Decision Making
  • Routine Laboratory Testing
  • Medication Administration
  • Examination Preparation
  • Clinical and Operational Judgement
  • Coordinating Drug Refills
  • Problem Anticipation and Resolution
  • Injury Treatment
  • Microsoft Office
  • Mobility Assistance
  • Centrifuge Operation
  • Quality Control
  • Flexibility and Adaptability
  • Willingness to Learn
  • Managing Medical Laboratory Equipment
  • Venipuncture Expertise
  • Sanitizing and Cleaning
  • Vitals Collection and Documentation
  • Resource Management
  • Conflict Resolution
  • Electronic Charting
  • Data Entry
  • Standards Compliance
  • Mathematical Reasoning
National Centers For Competency Testing , Expected in 10/2015 : Certified Medical Assistant - GPA :
Fulton County Public Safety Training Center College Park, GA, Expected in 1993 : Emergency Medicine - GPA :
Dekalb Technical College Clarkston, GA, Expected in 1989 GED : - GPA :
Work History
Partners Healthcare System - Nationally Certified Medical Assistant
Belmont, MA, 09/2019 - 11/2020
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Tested and recorded blood glucose levels.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Obtained all prescribed laboratory testing.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Ordered and prepared reagents and supplies.
Health & Hospital Corporation - Back Office Coordinator- Urgent Care Tech
Indianapolis, IN, 11/2011 - 02/2019
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Cultivated client and vendor loyalty by proactively reaching out with follow-ups and status updates.
  • Evaluated employee records and productivity to complete over 10 employee evaluations per calender year.
  • Organized team workload and prioritized tasks to streamline clinical functions in deadline-driven environment.
  • Worked collaboratively with clinical staff to maintain smooth operations and team readiness for unexpected demands.
  • Monitored vendor accounts and product updates to verify competitive pricing.
  • Interacted with customers by phone or in-person to provide information.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Organized company meetings and scheduling for 10-employee team for 7 days a week of operations.
  • Delegated tasks to administrative staff, increasing clinical productivity and streamlining company operations.
  • Oversaw technical, operational, clinical and customer service support in medical office environment.
  • Reported on monthly clinical activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Operated at full capacity on 12-hour schedule often with shifts during holidays and weekends to meet community demands.
  • Met with patients to discuss medical histories and current complaints.
  • Reviewed patient files and records, including allergies, problems, medications and immunization statuses.
  • Ordered and executed various tests, analyses and diagnostic images to provide information on patient condition.
Childrens Healthcare Of Atlanta - Paramedic
City, STATE, 05/1997 - 11/2006
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Prioritized tasks to provide effective care for daily patients.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Administered fluid replacement via IV, IO and IM to replace fluid volumes and correct electrolyte imbalances.
  • Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with lucid patients to gather incident and medical history information.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.

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Resume Overview

School Attended

  • National Centers For Competency Testing
  • Fulton County Public Safety Training Center
  • Dekalb Technical College

Job Titles Held:

  • Nationally Certified Medical Assistant
  • Back Office Coordinator- Urgent Care Tech
  • Paramedic


  • GED

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