national operations manager resume example with 1 years of experience
Highly-motivated Team Player with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skill
Operations & Management to adhere requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.Quick response & Plan Adjudging
Proactive Regional Operations Manager with talents in managing over 400,000 locations and maximizing each location's potential. Skilled at setting goals and objectives, monitoring and developing budgets and managing inventory quality. Specialties include process improvement, project management and strategic implementation.
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- Assess and, if required, install a Furnace Blower Guard Kit following Model # specific instructions as provided in the Special Instructions section.
The kit to be installed is designed to open the electrical circuit of the gas valve in the event of indoor-air blower motor failure. Pressure generated by the indoor-air blower will be monitored by a pressure switch mounted to the blower housing.
Installation will require:
- Led meetings with internal team members, consultants and contractors.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Created team objectives and roles with specific goals outlined for each individual.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Modified project plans when needed to better align with organizational objectives.
- Drafted project construction schedule and updated as job progressed.
- Prepared cost estimates for projects of varying sizes.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Removing various furnace components including the drain trap assembly and blower assembly during installation.
- Cutting and drilling the housing following a template for mounting the blower guard in an appropriate location.
- Connecting all required electrical connections.
- Verifying functionality of Blower Guard after completion of installation.
- For additional information, detailed instructions are provided in the Special Instructions section.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Visited approximately 20-25 locations weekly to ensure each location as fully functional and operating effectively.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Installed and maintained control systems and other technical components to complete equipment installations.
- Supplied production data to field operators, technicians, engineers and supervisors.
- Researched and analyzed customer design proposals, specifications, manuals and other data.
- Validated adherence to best practices, quality standards and customer specifications.
- Recruited and trained Technicians to enable adherence to common standards and procedures.
- Created reports and established processes to assist with loss prevention and budget maintenance.
- Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
- Pro-actively identified and solved complex problems impacting sales and business direction.
- Connected with current customers to assess satisfaction, determine needs and offer new services.
- Reduced process lags, managing national account requirements spanning multiple states.
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Resume Overview
School Attended
- Kearny High School
Job Titles Held:
- National Operations Manager
- Lead Technician
- Lead Technical Specialist
Degrees
- High School Diploma
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