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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in surgical procedures and recovery from surgical procedures . Bringing successful career history comprising more than 28 years. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements.

I am looking for a part time job that I can perform online. As I have said I have 28 years in nursing. I understand billing and taking phone assignment of patients. I hope you will consider me for a job because I have 28 years of experience.

Skills
  • Training and mentoring
  • Wellness services
  • Patient education and counseling
  • Staff Management
  • Profit improvements
  • Relationship building and retention
  • Pharmacy operations management
  • Drug utilization review
  • Team Building
  • Multidisciplinary team collaboration
  • Drug inventory management
  • Seasoned in medical clinical procedures
  • Hiring and recruitment
Work History
National Director of Surgical Division, 06/2009 - 08/2021
Chi Health Bismarck, ND,
  • Oversaw all financial transactions and management functions, strategically managing $200,00 monthly operating budget.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Direct day-to-day administrative and operational functions for 12-bed facility, providing guidance and leadership to over 20 employees across more than 3 departments.
  • Supervised team of 2 pharmacy technicians.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Increased patient satisfaction scores by 90% within 1 year.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
  • Motivated and supervised 9 RN circulating in the OR and 6 OR tech in delivering quality patient care.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Managed application processes for facility certifications with LPN, RNs, and OR technology education programs.
  • Developed policies and procedures for effective pharmacy management.
Endoscopy Nurse, 05/2005 - 05/2009
Saint Francis Health System Muskogee, OK,
  • Educated patients on procedures and facility processes.
  • Prepared rooms according to specific endoscopic procedures.
  • Recovered patient from anesthesia to perform discharge teaching.
  • Studied contraindications, lab results, allergies and potential interactions before administering patient medication and treatments according to physician orders.
  • Pulled supplies for specific patient needs and treatments.
  • Administered medication to patients according to facility protocols.
  • Inspected facilities and maintained excellent hygiene and safety by decontaminating equipment and sanitizing surfaces.
  • Reviewed and documented patient medical history to accurately reflect nursing assessment, changes in clinical state and other pertinent patient information to support multidisciplinary team to deliver great care.
  • Conducted pre-op calls to review specific instructions prior to surgery and post-op calls to improve patient satisfaction, answer questions and address new or worsening symptoms.
  • Performed patient assessment, VS monitoring, IV insertion and other routine procedures and documented in electronic medical record to support interdisciplinary care.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Applied nursing expertise to meet needs of [Type] patients in challenging [Type] environment.
  • Educated family members and caregivers on patient care instructions.
  • Managed patients recovering from medical or surgical procedures.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Evaluated patient histories, complaints and current symptoms.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Administered medications to 20 patients and monitored response to medications.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Recorded details regarding therapies to keep patient charts updated.
ICU Clinical Nurse, 08/1996 - 01/1998
Bolivar Medical Center City, STATE,
  • Applied nursing expertise to meet needs of acute patients in challenging environment.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Cared for patients 2 to 4 patients in a 6 bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Recorded details regarding therapies to keep patient charts updated.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Monitored patient reactions after administering medications and IV therapies.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Administered medications to 2 to 4 patients and monitored response to medications.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Educated family members and caregivers on patient care instructions.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Managed patients recovering from medical or surgical procedures.
  • Evaluated patient histories, complaints and current symptoms.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Education
Associate of Applied Science: ADN Nursing, Expected in 05/1993
-
Moore Head Committee - Moore Head, Mississippi,
GPA:

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Resume Overview

School Attended

  • Moore Head Committee

Job Titles Held:

  • National Director of Surgical Division
  • Endoscopy Nurse
  • ICU Clinical Nurse

Degrees

  • Associate of Applied Science

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