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national certified pharmacy technician resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Accomplished and certified Pharmacy Technician with over 23 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

After approximately 10 years in retail service. I transitioned in to a hospital in-patient setting. Starting out refilling pyxis stations and delivering patient specific medications. Next, I transition into the sterile product area. I learned how to make varies types of intravenous medication ranging from antibiotic and electrolytes, as well as TPNs and chemo. Finally after 3 years in the sterile products area, I moved in to regulatory compliance. I am currently the hospitals Pharmacy Regulatory Compliance Coordinator. I am responsible for approximately 170+ units that cover 2 hospitals and various smaller offices that are encompassed within the hospital health system.

Accomplishments
  • Trained everal new pharmacy technicians on pharmacy policies, procedures, and best practices.
  • Facilitated the implementation of a new drug inventory system.
Skills
  • Answering and Routing Calls
  • Prioritization and Organization
  • Medication Documentation
  • Customer Service
  • Detail-Oriented
  • Prescription Pricing
  • Medication Storage and Labeling
  • Recordkeeping and Documentation
  • Storage Maintenance and Security
  • Regulatory Compliance
  • Cleaning and Sanitizing
  • Data Entry
  • Time Management
  • FDA Drug Safety Guidelines
  • Attention to Detail
  • Customer Identification Checks
  • Aseptic Techniques
  • Analytical Thinking
  • Confidentiality Practices
  • Microsoft Office
  • Item Pricing
Work History
National Certified Pharmacy Technician, 12/2011 to Current
KrogerMedford, OR,
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Entered and processed patients' prescriptions into internal system.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Led team of 1 Nationally certified technician to 2 state licensed technicians in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
  • Reviewed and verified customer information and insurance provider information.
  • Set up and modified patient profiles in Cerner Powerchart to include current information such as medications and insurance details.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Supervised 2 pharmacy technicians and coordinated day-to-day assignments.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Restocked automated medication dispensing equipment.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Coordinated verification and filling of more than 800 daily prescriptions in high-volume retail pharmacy environment.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
National Certified Pharmacy Technician, 03/2011 to 12/2011
KrogerMidlothian, VA,
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Restocked automated medication dispensing equipment.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
National Certified Pharmacy Technician, 06/1999 to 01/2003
KrogerSandy, OR,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Reviewed and verified customer information and insurance provider information.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Counted, measured, and compounded medications following standard procedures.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Education
Bachelor of Science: Psychology, Expected in 12/2012 to Old Dominion University - Norfolkd, VA,
GPA:
Certifications
  • CPhT - Certified Pharmacy Technician
  • Certified Pharmacy Technician at the State of Alabama Level.
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Resume Overview

School Attended

  • Old Dominion University

Job Titles Held:

  • National Certified Pharmacy Technician
  • National Certified Pharmacy Technician
  • National Certified Pharmacy Technician

Degrees

  • Bachelor of Science

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