national certified medical interpreter resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Get to know me

Hands-on professional with observant and proactive nature with a positive, upbeat and friendly attitude. Who has a great relationship-building personality and amazing conflict-resolution skills. Educated in chronic disease management, and health improvement strategies. Driven to contribute to build team success through hard work, attention to detail and excellent organizational skills. Possessing excellent communication, motivational skills, and educational skills. Bringing in-depth knowledge of cultural context and idiosyncrasies with the ability to provide extensive bilingual medical care information quickly and accurately. Effective educator and trainer, who is excellent at developing content for classes for community education.


Associate Degree in Community Health

Certified Community Health Worker

Certified Medical Interpreter

Certified Medical Assistant

Certified Phlebotomy Technician

Certified Breast Feeding Educator

Educational Goals
Expected in 2023 to to
Bachelor of Science: Nursing
The University of Texas At Arlington - Arlington, TX

A Senior student, perusing a Bachelor's degree in Nursing at the University of Texas at Arlington.

  • Recipient of Rising with the Stars Scholarship from Parkland Hospital
  • Member of Emerging Leader Program at Parkland Hospital
Skilled and ready to learn more
  • Process improvement
  • Administrative support
  • Medical billing and coding
  • EMR / EHR
  • Call center operations
  • Documentation and reporting
  • Scheduling
  • Spanish fluency
  • Direct Patient Care
  • Chronic disease management
  • Plan of care development
  • Group and individual educator
  • Reflective listening
  • Team management
  • Problem resolution
  • Preventative health
  • Acute and home care
  • Culturally-sensitive
  • Adult Education
Professional Growth
09/2015 to Current
National Certified Medical Interpreter Parkland Health & Hospital System City, STATE,
  • Directed and dispatched all requests within call center operations. Routing and tracking of incoming interpretation requests, increased interpreter area coverage by 85 % through direct peer to peer management
  • In person and telephone education to patients during family conferences, trauma response, critical care, surgeries, emergency services, infectious diseases, invasive procedures to ultimately help providers develop best plan of instruction of patient's plan of care with diagnosis and prognosis
  • Equipped healthcare providers with cultural information to promote appropriate provision of health services to help stablish precise understanding of specialized patient care concepts
  • Direct support of medical staff by providing patient education to non-English speaking community with extensive knowledge of medical terminology.
  • Trained new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by 92 %. Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
01/2021 to 01/2022
Community Health Worker- CMA Baylor Scott & White City, STATE,
  • Maintained energy and enthusiasm in fast-paced environment. Target 350 to 400 vaccines per day. Each Vaccinator gives 1 dose per 3 min. Focused on prompt and accurate EMR documentation.
  • Patient registration, media scanning, copay collection, policy documentation, coverage evaluation, and daily reports.
  • Reviewed physicians' orders to determine medical needs and administered medication, and vaccines.
  • Collection, preparing and storing blood samples; finding right veins needed for puncturing, drawing blood using sterilized needles, and vials. High level of accuracy and attention to detail.
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Provided care for patients based on physical, psychological, educational and safety criteria. Evaluated patient progress and responses to various treatments.
01/2008 to 09/2015
Certified Medical Assistant/Peer Educator Parkland Health & Hospital System City, STATE,
  • Conducted preliminary evaluations, including measuring weight, temperature, blood pressure, vaccinations, phlebotomy, and lab results
  • Provided clinical support and community resources to incoming patients, such as managed enrollment, transportation, helped vulnerable patients navigate complex healthcare system
  • Observed patient factors such as diets, physical activity levels and behaviors to understand conditions and modified treatment plans
  • Performed clerical duties, filling, promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs. Increase population care by 96%
  • Sanitized, restocked and organized exam rooms.

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Resume Overview

School Attended

  • The University of Texas At Arlington

Job Titles Held:

  • National Certified Medical Interpreter
  • Community Health Worker- CMA
  • Certified Medical Assistant/Peer Educator


  • Bachelor of Science

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