Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Experienced Social Service Professional with a strong passion to empower, educate and advocate. I offer excellent skills in administration, case management and am a hard-working team player who is dedicated to improving the lives of others. I specialize in servicing clients from diverse backgrounds, and as a caring, compassionate professional these qualities serve to assist my ability to identify client needs and provide effective interventions.

  • Professional correspondence
  • Legal documents
  • Public policy
  • Problem-solving ability
  • Dispute resolution
  • Court procedures
  • Quality assurance controls
  • Progress evaluations understanding
  • MS Office proficient
  • Legal research and writing
  • Risk management
  • Project management
  • Case management
  • Supervision & leadership
  • Project development
  • Employee training
  • Program performance assessment
  • Planning and coordination
  • Data management
  • Database updates
  • Quality control
Municipal Court Judge, 01/2022 to Current
City Of AbileneAbilene, TX,
  • Conduct bond hearings, go over rights and inforce fines for the offense.
  • Conduct hearings to safeguard legal rights of involved individuals.
  • Enforce policy and procedure for Search and Arrest Warrants.
  • Determine if an individual is a flight risk, or threat to society.
Intellectual Property Specialist / Legal Assistant, 07/2021 to Current
Public Health Management CorporationPhiladelphia, PA,
  • Oversee and monitored preventative maintenance on cases and inspected files.
  • Overseen elements of case specific development and client relationships.
  • Filed foreign and domestic documents.
  • Created and executed legal and training documents to promote a learning atmosphere.
Investigative Case Manager III, 10/2020 to 07/2021
California Teachers AssociationSan Jose, CA,
  • Ensuring that all needs are provided for and creating a plan for the family or individual to follow.
  • Supervising drug screens, community supports and speaking with medical providers to create a plan the family or individual.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
  • Providing Safety Assessments, Family Assessments, Home-studies, for placement in foster care, kinship homes, or residential treatment facilities.
Domestic Violence Specialist, 09/2016 to 10/2020
Franklin County Children ServicesCity, STATE,
  • Domestic Violence court liaison for Franklin County Children Services and Franklin County Municipal Court.
  • Developed safety plans to minimize crisis risk and intervene with specific procedures.
  • Assessed effectiveness of treatment plans and made adjustments to achieve service plan goals.
  • Produced referrals for various community resources, housing and transportation services.
Child Welfare Case Manager III Trainer, 01/2016 to 10/2020
Franklin County Children ServicesCity, STATE,
  • Trained employees in Quality Assurance, and case direction.
  • Trained new hires in Intake, Ongoing, and Screening Departments.
  • Collaborated with management to align on strategy and communication of content.
  • Consulted with senior leaders to develop and execute strategy and provide regular updates.
Intake Screening Investigator, 01/2016 to 10/2020
Franklin County Children ServicesCity, STATE,
  • First responders to crisis pertaining to children and families.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Collected relevant information from callers to determine support needs and evaluate the risk of harm.
  • Offered callers peer counseling services and referrals to community-based support.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Triaged crisis line callers with established screening and assessment techniques.
  • Notified law enforcement of threats to self-harm or harm others to help coordinate appropriate responses.
Child Welfare Case Manager II / Ongoing , 04/2015 to 04/2016
Franklin County Children ServicesCity, STATE,
  • Provided case management services to children, youth and families to ensure the health and safety of each child in the family and assisted the family in attaining a more satisfactory social, economic, or physical state.
  • Assisted families in developing and using their own potential for more adequately resolving social, health, emotional and economic problems.
  • Provided social services, such as home and budget management, housing, child care and parenting skills, employment, and when necessary placement of children in foster or adoptive homes, residential facilities or institutions.
  • Made referrals to other public and private social service organizations, community agencies.
Child Welfare Caseworker I / Intake Investigator, 09/2014 to 04/2015
Franklin County Children ServicesCity, STATE,
  • Responsible to conduct field visits to perform investigations on allegations of child abuse or neglect.
  • Handled interviews of family members and other child care professionals to assess child safety.
  • Perform assessment of the risk of future abuse or neglect of children in the household.
  • Coordinate with staff, family members and service providers to evaluate safety interventions to reduce risks for children.
Supervisor, 01/2010 to 05/2013
Central State UniversityCity, STATE,
  • Supervised college students and residential assistants for work study.
  • Supervised Data entry’s and retrieved reports at the end of each business day.
  • Assist with office duties (Windows XP, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Notebook)
  • Review files, records, and other documents to obtain information to respond to requests.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Education and Training
Supreme Court of South Carolina Certification : Board of Magistrate/Municipal Judge Certification, Expected in 04/2022
South Carolina Criminal Justice Insitute - ,
Master of Public Administration: Public Administration, Expected in 09/2020
Central State University - ,
  • Honor's Society Member
Bachelor of Science: Criminal Justice, Expected in 05/2013
Central State University - Wilberforce, OH
  • Human Resources-Employee Onboarding and Motivation
  • Domestic Violence Court Liaison
  • CPR Certified
  • Certified Adoption Accessor
  • Cultural Diversity Trainer
  • Policy and Procedure Writer
Willing to relocate: Anywhere

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Resume Overview

School Attended

  • South Carolina Criminal Justice Insitute
  • Central State University
  • Central State University

Job Titles Held:

  • Municipal Court Judge
  • Intellectual Property Specialist / Legal Assistant
  • Investigative Case Manager III
  • Domestic Violence Specialist
  • Child Welfare Case Manager III Trainer
  • Intake Screening Investigator
  • Child Welfare Case Manager II / Ongoing
  • Child Welfare Caseworker I / Intake Investigator
  • Supervisor


  • Supreme Court of South Carolina Certification
  • Master of Public Administration
  • Bachelor of Science

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