municipal court clerk resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • Federal Law Enforcement security clearance from 1995-2017
  • Word, Excel, Power Point, Skype, and Zoom proficient. Public Policy
  • Reed Interview and Interrogation certified
  • NCIC conducting and reviewing trained
  • Creative Problem Solving
  • Dispute Resolution
  • Legal Documents
  • File Management
  • Researching Skills
  • Document Review
  • Agenda Packet Creation
  • Document Verification
  • Public Service
  • Typing 60 WPM
  • Report Preparation
  • Conflict Management
  • Staff Supervision
  • Emergency Response
  • Records Maintenance
  • Security Procedures
  • Counseling Techniques
02/2018 to 12/2021 Municipal Court Clerk City Of Greenville, Tx | Greenville, TX,
  • Examined legal documents and assured adherence to laws and court procedures.
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
  • Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
  • Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
  • Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
  • Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
  • Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
  • Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
  • Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
  • Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Wrote error-free and professional correspondence on behalf of court system.
  • Prepared ordinances, resolutions and proclamations to be executed, recorded, archived and distributed.
  • Issued public notification of official activities or meetings to public.
04/2010 to 09/2017 Unit Manager Capital One | Wilmington, DE,
  • Supervised up to 25 correctional counselors and case managers, as well as up to 1300 incarcerated felons.
  • Conducted complex investigations, reviewed all evidence and prepared complex reports of findings based upon factual evidence.
  • Reviewed all questionable NCIC results for approval or denial of visitation privileges.
  • Project team leader, insuring that all team members stay on task, and all deadlines were met.
  • Prepared written responses to inquiries made by senators, congressmen, judges, as well as concerned citizens.
  • Conducted staff evaluations and inmate reviews.
  • Maintained records management system to process personnel information and produce reports.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
05/2000 to 04/2010 Correctional Supervisor, Lieutenant Federal Bureau Of Prisons | City, STATE,
  • As the Special Investigative Lieutenant, I conducted staff and inmate investigations of alleged misconducts. Based upon the factual evidence, I prepared complex reports of my findings.
  • Responded to code crisis calls to assist in preventing escapes, fights and violations of facility rules.
  • Issued remediation to staff for non-adherence to housing unit policy and procedure.
  • Supervised up to 250 corrections officers and managed up to 2000 offenders at 7 different federal facilities.
  • Interviewed prisoners in preparation for classification review reports.
  • Discussed continuing education opportunities to support staff development.
  • Verified employee performance, reviewing completed work assignments and techniques.
  • Conducted investigations to research and resolve inmate grievances.
  • Conducted daily briefings to pass on pertinent info to oncoming shifts.
  • Communicated information regarding security, safety and operations through chain of command.
  • Diffused disruptive behavior by verbal interventions.
  • Briefed superiors of incidents and misconduct and recommended disciplinary actions.
  • Prepared written reports concerning inmate's misconduct.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
Education and Training
Expected in 05/1998 to to Associate of Arts | Law Enforcement Investigation And Interviewing Kansas City Kansas Community College, Kansas City, KS GPA:
Expected in 06/1983 to to GED | Lawrence High School, Lawrence, KS GPA:
Expected in to to | Public Administration Upper Iowa University, Fayette, IA GPA:
  • 12 awards for exceptional/outstanding evaluations 1995-2017.
  • Supervisor of the Quarter, 2016 and 2011
  • Instructor of the year 2014
  • Correctional Worker of the year, 1999
  • Rookie of the year, 1997
  • Regional Program Manager of the year, 2006

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Resume Overview

School Attended

  • Kansas City Kansas Community College
  • Lawrence High School
  • Upper Iowa University

Job Titles Held:

  • Municipal Court Clerk
  • Unit Manager
  • Correctional Supervisor, Lieutenant


  • Associate of Arts
  • GED
  • Some College (No Degree)

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