Multifunctional Correctional Officer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Shipping guidelines
  • Tagging expertise
  • Storage organization
  • Automatic packing equipment
  • Leadership
  • Team player
  • Fast learner
  • Accountable
  • Can follow instructions
  • Trainable
  • Filing experience
  • Problem-solving
  • Prioritization and time management
  • Confidentiality understanding
  • Computer skills
  • Faxing documents
  • Sensitive material handling
  • Transporting files
Multifunctional Correctional Officer, 10/2018 to Current
Get-N-GoParker, SD,
  • Supervised and made cell assignments.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Maintained order in building and on grounds of all male prison.
  • Managed and supervised several offenders in a close security prison facility.
  • Maintained order in building and on grounds of the prison
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Created and reviewed reports to determine effectiveness of counseling program and make improvements.
  • Monitored behavior in individual and group sessions and intervened when necessary.
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Charted and recorded information in inmates notes.
  • Assisted inmates with dealing with realities and developing coping skills.
  • Documented all inmates information including service plans, treatment reports and progress notes.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Effectively managed time and caseloads on a weekly bases. sessions per week.
  • Recommended improved life choices to enhance inmates outcomes.
  • Answered questions and responded to inquiries to deliver high level of service to inmates.
  • Observed safety protocols to minimize accidents and spread of disease.
  • Built and maintained strong relationships with inmates by successfully resolving issues and responding promptly to phone inquiries.
  • Educated inmates on various resources, services and programs.
  • Evaluated inmates behavior and reported changes to supervisor.
  • Maintained thorough and accurate records outlining program operations and participant progress.
  • Located housing and other support services for displaced inmates returning to society.
  • Monitored databases to keep track of all inmate movement.
Sales Associate, 05/1999 to 02/2001
Kik Custom ProductsMars, PA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Processed orders through system and coordinated product deliveries.
  • Prepared cash deposits up to with zero discrepancies.
  • Recommended merchandise to customers based on needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Trained and mentored new employees
Line Packer, 06/1997 to 12/1998
State Of IowaFort Dodge - 50501 - Webster County, IA,
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
  • Transported approximately packages to loading docks using conveyors.
  • Documented product shipped and kept records current and accurate.
  • Efficiently packaged items while maintaining consistency to meet fulfillment deadlines.
  • Weighed and measured products and materials to check compliance with specifications and regulations.
  • Recorded order processing updates by entering information correctly.
  • Accomplished production goals by working with speed and accuracy.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Assembled and prepared cartons, crates and containers to protect materials during shipment.
  • Measured product sizes with 100% accuracy using a scale.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
Correctional Officer, 02/2000 to 10/2018
Macon State PrisonCity, STATE,

Enforced resident behavior management protocols and wrote incident reports for infractions.

  • Implemented defensive tactics and physical restraints to maintain safety and security of all male facility.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Processed inmates by completing paperwork, conducting searches and recording fingerprints.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Supervised individuals ages 18 to 90 and managed cases in all male facility.
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
  • Inspected cells and conducted random searches of common areas.
  • Completed safety protocols during emergency situations.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised inmates during day-to-day activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Assigned inmates to open and appropriate housing units.
  • Detected potential threats and quickly defused conflicts.
  • Supervised activities of adolescents in residential setting.
  • Reviewed housing assignments and reassigned inmates when needed.
  • Transported inmates to and from work sites with optimal security procedures.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Supervised meal distributions and observed inmates during meals.
  • Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
  • Maintained daily logs of shift activity.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Verified warrants, conducted searches and fingerprinted inmates.
  • Attended regular trainings and maintained appropriate certifications.
  • Signed in all visitors and completed appropriate visitation log forms.
  • Assisted in restraining violent and unruly inmates.
  • Conducted internal security checks and distributed meals.
  • Maintained correct physical head count at all times.
Education and Training
High School Diploma: , Expected in 05/1997
D.F. Douglass High School - Montezuma, GA,

Basic Counselor April 2019

Mental Health June 2019

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Resume Strength

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  • Target Job
  • Typos

Resume Overview

School Attended
  • D.F. Douglass High School
Job Titles Held:
  • Multifunctional Correctional Officer
  • Sales Associate
  • Line Packer
  • Correctional Officer
  • High School Diploma

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