Highly motivated EMT, effective at assessing emergencies of all kinds, including neurological issues. Exceptional problem solver and decision maker. Patient-focused EMT who remains calm under pressure. BLS, CPR certified. Patient advocate. Core Strengths are strong organizational skills, courteous demeanor, active listening skills, excellent customer service skills, excellent problem solver. Energetic work attitude. Cooperatively interacted with coworkers and supervisors. Former hardworking crew member focused on producing quality food and providing excellent customer service. Former Flight Attendant dedicated to providing top-notch in-fight service. Set passengers at ease by responding to questions and concerns quickly and efficiently. Received numerous thank you letters from passengers regarding professionalism, and for having a safe and fun flight. Former calm and capable Volunteer Firefighter of 2.5 years. Kept abreast of emerging trends in fire service and relevant legislation, regulations and policies. Presented fire safety presentations for the local elementary school. Maintained supplies and materials on fire and rescue vehicles. Prepared reports of fires, accidents and emergencies. Applied safety procedures and policies as outlines in Department Safety Manuel. Recognized by peers and management for going above and beyond normal job functions.
Cool and collected under pressure
Skilled problem solver
Volunteer firefighter in Bangs, Texas
Multi Skilled Technician May 2017 to Aug 2017 John Peter Smith － Fort Worth, TXCompleted all mandatory education and training classes. Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures. Interacted with patients, families, hospital staff and the general public. Delivered high-quality and compassionate treatment to indigent and low-income patient community. Obtained vitals for a floor of 25 patients per shift.
Team MemberJun 2016 to Nov 2016 Jersey Mikes － Highland Village, TX
Correctly received orders, processed payments and responded appropriately to guest concerns.
Served fresh, hot food
with a smile in a timely manner.
Took initiative to find extra tasks when scheduled duties were completed.
clearly and positively with co-workers and management.
Took necessary steps to meet customer needs and effectively
resolve food or service issues.
Promptly reported complaints to a member of the management team.
complaints promptly and professionally.
Carefully maintained sanitation, health and safety standards in all work areas.
Frequently washed and sanitized hands, food areas and food preparation tools.
Performed general maintenance duties,
including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Maintained a neat, well
groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company
Flight AttendantApr 2014 to May 2016 American Airlines － Grapevine, Texas
Attended preflight briefings.
Verified that emergency equipment was in working order.
Worked as part of a flight team
with other crew members.
Ensured the aircraft was clean and prepared for flight with provisions on board for the safety
and comfort of the passengers.
Provided for the safety and comfort of passengers and satisfied their needs and
requests, within the limits of sound operational procedures.
Prepared passengers and aircraft for landing,
Directed and assisted passengers in emergency procedures.
Responded to and reported in-flight
emergencies and malfunctions.
Completed all post-flight duties.
Firefighting2016TEEX － College Station, TX, USAFirefighter Training Program certification
Tarrant County College － Hurst, Texas, USA
EMS, Criminal Justice2016Howard Payne University － Brownwood, Texas, USACriminal Justice
Health and safety standards, neat, courteous, compassionate, caring.