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motel manager resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Intelligent passionate and motivated young mother with a vast skill set attained through nearly 10 years of real life experience. From hospitality to fast food, retail and management positions. As well as the multitude of skills one must master to successfully manage a home and family with multiple children. Willing and eager to learn grow and excel to become an absolute asset in any industry.

Skills
  • Strategic planning and analysis
  • Reservations management
  • Guest experiences
  • Guest accommodations
  • Property management
  • Privacy and confidentiality
  • Product organization
  • Customer or student assistance
  • Extremely organized
  • Upselling
  • Shelter arrangements
  • Ledger and journal entries
  • Production control
  • Product inspections
  • Exercising and playing
  • Patron relations
  • Performance analysis
  • Equipment operations
  • Proecdures implementation
  • Service planning
  • Materials coordination
  • Process monitoring
  • Staff supervision
  • Retail display setup
  • Components assembly
  • Care coordination
  • Process implementation
  • Spoilage prevention
  • Kitchen organization
Work History
05/2015 to 06/2016
Motel Manager Mod Pizza Orlando, FL,
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Greeted all daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained transaction security by verifying payment cards against identification.
06/2014 to 05/2015
Restaurant Shift Manager Aimbridge Hospitality Anaheim Hills, CA,
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Cleaned areas regularly to maintain sanitation and safety standards and streamline service flow.
  • Changed and sanitized all surfaces between tasks to avoid cross-contamination.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Checked meat temperatures prior to serving, upholding strict standards for food safety and preparation.
  • Led shifts while preparing food items and executing requests based on required specifications.
  • Prepared items like bacon ahead of time to promote efficiency.
  • Maintained well-stocked stations with supplies for maximum productivity.
  • Set up work stations and prepped food for dishes to increase productivity during busy mealtimes.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
02/2014 to 06/2014
Deli Clerk Safeway City, STATE,
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Created appealing food arrangements for party trays and specialized orders.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Inspected equipment such as refrigerators and warming lamps every hour to check compliance with safe operating levels.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Greeted customers at deli counter to fulfill requests and answer questions.
Education
Expected in 05/2008 to to
High School Diploma:
Hidden Lake High School - Westminster, CO,
GPA:

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Resume Overview

School Attended

  • Hidden Lake High School

Job Titles Held:

  • Motel Manager
  • Restaurant Shift Manager
  • Deli Clerk

Degrees

  • High School Diploma

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