- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Flexible and hardworking dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals with the drive to succeed. Seeking a role of increased responsibility and authority.Assistant adept at managing multiple projects with ease using expert time management methods.Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues.
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Owned and operated two successful businesses for 12 years.
Managed a 24-room motel.
Increased employee satisfaction by introducing incentive programs. Maintained a guest satisfaction rating of greater than 90% since September, 2001.
Initiated and cultivated strategic business partnership with Trollhaugen Ski Resort to provide guests with ski and activities discounts, resulting in a 50% increase in occupancy rates.
Opened and operated a nail salon within Motel offering customers added services, and increasing awareness and service to the surrounding community.
Boyne Resorts – Brighton, UT,
Kept records of room availability and guests' accounts, manually or using computers.
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Recorded guest comments or complaints, referring customers to managers as necessary.
Assisted guests with any special requests during their visits.
Contacted housekeeping or maintenance staff when guests reported problems.
Boyne Resorts – Novi, MI,
Informed guests of .services, programs and activities over the phone and in person.
Addressed all guest complaints.
Researched the various types of spa therapies and treatments to be better informed of spa services
.Coordinated and booked all service appointments for individual and group clients.
Offered refreshments of ice water and iced tea to all incoming guests.
Provided accurate product and merchandise information to customers.
Responded to customer inquiries in a friendly and professional manner.
Suggested and sold salon services and retail products to customers.
Verified end-of-day reports against credit and cash profits
.Greeted all guests and assisted them with requests and special services.
Processed all cash and credit card transactions with a 100% accuracy rate.
Showed appreciation to guests by thanking them for their business.
Executed all daily opening and closing procedures.
Organized salon paperwork and office files.
Scheduled consultations andMonitored and tracked salon product contracts and deliveries.
Worked a flexible schedule to accommodate salon needs.
Advised guests on special events and product promotions. appointments.
Spalon Montage – City, STATE,
Informed guests of spa services, programs and activities over the phone and in person.
Addressed all guest complaints and referred any escalated situations to management
.Efficiently checked guests in and out.Instructed guests on facility safety measures.
Offered refreshments of ice water and iced tea to all incoming guests.
Documented any observed safety hazards and reported them to management immediately
.Addressed all member concerns with patience.Meticulously entered client and service information when booking appointments.
Provided accurate product and merchandise information to customers.
Responded to customer inquiries in a friendly and professional manner.
Suggested and sold salon services and retail products to customers.
Greeted all guests and assisted them with requests and special services.
Responded to the needs and requests of the spa director
.Replaced towels and mats and escorted guests to the tranquility room.
Showed appreciation to guests by thanking them for their business.
Escorted massage clients to the changing room and provided them with a spa gown.
Collected soiled linens and placed in the appropriate receptacles.
Helped analyze customers’ nail condition to recommend appropriate products and nail care methods.
Worked a flexible schedule to accommodate salon needs.
Advised guests on special events and product promotions.
Rita Ambourn Hair Design – City, STATE,
Informed guests of spa services, programs and activities over the phone and in person.
Addressed all guest complaints and referred any escalated situations to management.Instructed guests on facility safety measures.
Coordinated and booked all spa service appointments for individual and group clients.Offered refreshments of ice water and iced tea to all incoming guests.
Documented any observed safety hazards and reported them to management immediately.
Addressed all member concerns with patience.Replenished body treatment sheets after each spa session.
Meticulously entered client and service information when booking appointments.Provided accurate product and merchandise information to customers.Responded to customer inquiries in a friendly and professional manner.Suggested and sold salon services and retail products to customers.
Greeted all guests and assisted them with requests and special services.
Responded to the needs and requests of the spa director.
Replaced towels and mats and escorted guests to the tranquility room.
Showed appreciation to guests by thanking them for their business.
Clearly communicated with each technician regarding any schedule changes.
Collected soiled linens and placed in the appropriate receptacles.
Assisted spa technicians with room set-up.Worked a flexible schedule to accommodate salon needs.
Advised guests on special events and product promotions.
University of Phoenix - ,
3.92 GPA Coursework in Business Administration
Cosmetology Training Center - Richfield, MN
Chaska High School - Chaska, MN
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School Attended
- University of Phoenix
- Cosmetology Training Center
- Chaska High School
Job Titles Held:
- Motel Manager
- Nail Technician/Owner
- Nail Technician
- Nail Technician
Degrees
- Associate of Arts
- Associate of Arts
- High School Diploma
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