Sales and Marketing Executive Assistant with 8 plus years of experience managing business relations and special projects at the senior management level. Serve as a primary point of contact and liaison between management, personnel, clients and vendors, with advanced experience in meeting time-sensitive deadlines, focused on deliverables, and a strong team player. Currently pursuing business graduate coursework with an emphasis on business analytics.
Skills
Client Relations and Negotiations
Management and Supervision
Strategic Sales and Business Planning.
Strong written and verbal communicative skills.
Self Motivation
High Attention to Detail
Flexibility and Adaptability
High Stress Tolerance
Account Development and Collections
Spanish (native fluency).
Business Analysis
Project Management
Business Process Teamwork / Collaboration
SQL Budgeting
Customer Service
Data Analysis
MS Office Suite
Office
MS Project
Negotiating
Organizing
Project Management
Project planning
Proposals
QuickBooks
Real estate
Education
Florida International UniversityMiami, FloridaExpected in – –Master's Degree:Business Administration, Business Analytics - GPA:
Florida International UniversityMiami, FloridaExpected in – –Bachelor of Arts: - GPA:Cum Laude
Miami Dade CollegeMiami, FLExpected in – –Associates of Arts Degree: - GPA:
Certifications
· Lean Six Sigma Yellow Belt
· Working Towards PMP (2021) Project ManagementInstitute
Links
linkedin.com/in/stephanie-Claire-2ba367198
Work History
Camp Recovery - Mortgage Operations Lead Executive Assistant Sacramento, CA, 08/2020 - Current
Work with operation and sales partners in aspects of the loan process.
Communicates on a regular basis with all interested parties providing loan status
updates.
Request, gather,
review and update the loan application as needed, based on supporting documentation
received.
Maintains regular contact with Loan Officer on status and needs of their files.
Manages the loan pipeline to ensure closing the loan on or before the closing date/lock
expiration date, subject to management review.
Research loan programs and guidelines as needed.
Ability to meet parties face to face, if needed.
Attention to clerical and administrative duties, as needed.
Overseeing the work of all office employees to ensure they work productively and meet
deadlines and company standards.
Answering telephone calls and emails from customers and clients and directing them to
relevant staff.
Monitoring office supplies and ordering new stationery, furniture, appliances and
electronics as required.
Organizing maintenance companies to keep the office clean and safe and ensure its
appliances are in good working order.
Reporting office progress to senior management and working with them to improve office
operations and procedures.
Pistorino And Alam Consulting Engineers Inc - Executive Engineering Assistant / Field Inspector Supervisor City, STATE, 06/2014 - 02/2020
Responsible for time-development required for project planning, project scope, setting
expectations, and negotiating.
Excellent soft skills which lead to overcoming indifferences and maintaining customer
success with extraordinary outcomes.
Arranged tasks vital for multiple project success including resource allocation,
maintenance of filing system on company server, and fiscal budgeting.
Actively pursued new client relationships and maintained communications.
Engaged with various team members and coordinated internal resources and third
parties/vendors for the execution of projects.
Responsible for development of project documentation per industry best practices.
Actively engaged with development of proposals and project scopes and objectives
involving all relevant stakeholders and ensuring technical feasibility.
Collaborated with engineers on reports and worked on spreadsheets for active projects
and Litigation cases.
Daily Involvement with Engineers and clients to discuss existing and future engineering
projects and products.
Reviewed project materials, including drawings and specifications.
Prepared proposals and assisted with invoiceable auditing and current project budgets.
Responsible for meeting with Field Inspectors to discuss current projects and tasks.
Making sure all Field Inspectors are on task with current projects and jobs are within
timeline.
All World Title Company - Real Estate Title Processor City, STATE, 06/2011 - 06/2014
Controlled the release of proprietary and confidential information for the release of
general clients.
Established new client base with adherence to company specific goals.
Developed scope requirements (SOP's).
Planned and executed closings and made sure all documents were processed properly for
closing.
Routinely assisted with real estate and mortgage transaction finalization.
Maintained and updated company specific databases for archival purposes.
Roig Academy - Teacher City, STATE, 01/2008 - 06/2011
Planned, prepared, and delivered instructional activities that facilitate active
learning experiences in the classroom.
Develop lesson plans that facilitate the learning styles of each individual student.
Establish and communicate clear objectives for all learning activities.
Prepared classroom for learning activities and made sure they were in line with safety
measures.
Provided a variety of learning materials and resources for use in educational
activities.
Identified and selected different instructional resources and methods to meet students'
varying needs.
Daily use of relevant technology to support instruction.
Observed and evaluated student's performance and development.
Assigned and graded class work, homework, tests, and assignments.
Provide students and parents with appropriate feedback on work throughout the school
year.
Encouraged and monitored the progress of individual students.
Maintained accurate and complete records of all students' progress and development, as
required by law and policies.
Prepared required reports on students and activities.
Managed student behavior in the classroom by establishing and enforcing rules and
procedures.
Maintained discipline in accordance with the rules and disciplinary systems of the
school.
Affiliations
Member of National Honor Society Florida International University
Student Member of Project Management Institute
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School Attended
Florida International University
Florida International University
Miami Dade College
Job Titles Held:
Mortgage Operations Lead Executive Assistant
Executive Engineering Assistant / Field Inspector Supervisor
