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mortgage loan closer resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Objective

Qualified and resourceful financial professional with diverse expertise in retail banking, high-level customer service, and mortgage experience.

Highlights
  • Compelling leadership skills.
  • Self-motivated professional.
  • Excellent time management skills.
  • Perform well in high-demand, fast-paced environments.
  • Exceptional multi-tasker.
  • Strong organizational skills.
  • Analysis of extensive amounts of data.
  • Polished communication skills.
Experience
Loan Closer, 10/2019 to Current
D.R. Horton, Inc.Henderson, NV,
  • Reviews all documents from the settlement company to ensure closing instructions are properly followed including all fees and closing cost.
  • Interprets lending guidelines and exercises judgment in determining if the loan is ready to close. Works with necessary individuals to remedy any issue that is discovered.
  • General knowledge of mortgage products and processes for both Retail and Wholesale (including Lender Paid Compensation and Borrower Paid Compensation) transactions. Prepares net funding for all loans.
  • Proficient understanding of RESPA, TILA, TRID, ECOA and HMDA regulations.
  • Handles various types of loan products(Conventional, FHA, VA, USDA & State Bond Loans-(Purchase & Refinance Transactions).
  • Audits files from underwriting to ensure they have required necessary documentation to prepare closing documents.
Mortgage Loan Closer, 05/2016 to 09/2019
Truist Financial CorporationBethesda, MD,
  • Maintained close communication with customers, sales partners, third-party vendors and Operations Manager to ensure proper and timely fulfillment.
  • Verified all underwriting and funding conditions are signed off on underwriting approval.
  • Reconciled within the fulfillment system. Verify seller and lender credits, funds on deposit, payoff of debt and ensure borrower has met minimum investment requirements (if applicable).
  • Extensive knowledge of current closing regulations including preparation of CD, review of title, homeowners', tax information & mortgage insurance.
  • Proficient understanding of RESPA, TILA, TRID, ECOA and HMDA regulations.
  • Followed up with closing/escrow agent to verify consummation of loan, disbursement of funds and advise of any problems or concerns.
  • Met monthly productivity levels (90-120 loans) and turn around times for various types of loan products(Conventional, FHA, and VA -Purchase & Refinance Transactions).
  • Gathered and prepared information for completion of closing documents including 3rd party fees, payoffs and subordinations.
Mortgage Loan Processor, 07/2012 to 11/2015
Community Trust BankWest Monroe, LA,
  • Served as liaison for loan officers, applicants & mortgage underwriters ensuring communications remain open and loan processing deadlines are met.
  • Handled various loan application verification processes.
  • Interacted with outsourcing vendors for information and account updates relative to real estate tax processing, mortgage and hazard insurance(sufficient coverage, flood zone and correct mortgagee clause).
  • Knowledge of marketing programs and underwriting guidelines according to the secondary market sources(Conventional, FHA, VA & HARP).
  • Administer the PMI/MIP removal process to ensure that coverage is removed in accordance with applicable investor and regulatory requirements.
  • Validated appropriate documentation as required by processing option, DU or other automated underwriting or evaluation tools.
  • Proficient understanding of RESPA, TILA, TRID, ECOA and HMDA regulations.
  • Coordinated with buyers, sellers, title companies, attorneys, escrow agents, surveyors and real estate agents to complete loan submissions and set up closing date and time.
Personal Banker, 05/2011 to 08/2012
Midwestone Financial Group, Inc.Cedar Falls, IA,
  • Established, retained and deepened relationships with branch customers and potential customers to achieve team sales goals and provide quality customer service. 
  • Resolved complex service issues or referring to appropriate associate to guarantee customer satisfaction and retention. 
  • Interviewed and processed consumer loan/credit line requests for customers, and obtaining referrals from loan customers. 
  • Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
Sales Supervisor, 10/2003 to 03/2010
Republic ServicesElyria, OH,
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.  
  • Ensured all methods & procedures were followed within the store. 
  • Addressed customer inquiries and resolved complaints.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Worked closely with the store manager to formulate and build the store brand.


Education
: Business Administration, Expected in to Phoenix University - Phoenix, AZ
GPA:

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Resume Overview

School Attended

  • Phoenix University

Job Titles Held:

  • Loan Closer
  • Mortgage Loan Closer
  • Mortgage Loan Processor
  • Personal Banker
  • Sales Supervisor

Degrees

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