mortgage closer resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Detail-oriented and methodical Closer successful in assembling closing documentation for all loans. Work quickly and accurately to meet strict standards, clear issues and prepare document packages. Handle industry-funded and government-backed loans with skill and efficiency.

Talented Mortgage Closer well-versed in loan closing processes and documentation requirements. Maintain full calendar of closings and easily handle more than 90 per month. Keep paperwork organized for smooth closings. Mortgage Closer offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity.

Dedicated Banking professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

"As Jessica's manager at both Phoenix financial and, United Auto Credit Corp. I could always depend upon Jessica to be the first employee at work each day. Jessica has always been a team member that others could rely upon to meet deadlines ahead of schedule and required minimal direction or supervision! I often called upon Jessica exceptional organizational skills to spearhead special projects for the eight years Jessica worked for me. I highly recommend Jessica to any employer! "William M Pridemore

  • LexisNexis Software
  • Income Evaluation
  • Loan File Review
  • Automated Underwriting System (AUS)
  • Attention to Detail
  • Credit History Review
  • Data Entry
  • Complex Problem Solving
  • Multitasking and Prioritization
  • Decision Making
  • Sound Judgment
  • Analytical and Critical Thinking
  • Microsoft Office
  • Practiced at FHA loan process
  • Critical Thinking
  • Flexible and Adaptable
  • Problem-Solving
  • Managing Multiple Projects
  • Written And Verbal Communication
  • Client Engagement And Assistance
  • Mortgage Loan Processing
  • Loan Closing
  • Closing Process
  • Great Attention To Detail
Work History
Mortgage Closer , 08/2020 to 11/2021
HouwzerFrederick, MD,
  • Maintained checklists of required documentation and open issues affecting closings.
  • Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
  • Prepared closing statements for closings and detailing important property information.
  • Verified government-backed loans followed strict agency guidelines.
  • Reviewed titles, insurance, and flood zone certifications to meet closing standards for each property.
  • Completed required points listed in LOS to complete accurate disclosures and related documentation.
  • Validated and audited final signed documents in accordance with state, county and investor guidelines.
  • Collaborated with lenders, agents and legal professionals to resolve transactional and title issues.
  • Handled as many as 90 closing files each month by effectively organizing, multitasking and prioritizing closing work.
  • Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
  • Compiled closing packages for drafting and presentation accuracy.
  • Monitored pipelines to track and log status of loans.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Banner BankCity, STATE,
    • Monitored change of circumstance requests, kept re-disclosures and COC notices in compliance and issued documents within required timeframes.
    • Managed company disclosure timelines to verify delivery of proper disclosures at proper times.
    • Tracked disclosures needing to be sent and sent via e-sign portal or paper fulfillment.
    • Prepared post-consummation closing disclosure, verified fee accuracy and checked resolution of variances.
    • Reviewed and validated details of loan applications and closing documentation.
    • Set up, stored and updated customer files, department records and regulatory paperwork.
    • Produced and submitted completed loan packages to title and escrow professionals.
    • Verified credit histories, personal references and employment backgrounds for each applicant.
    • Conducted pre-funding and funding activities for over 90 monthly applications.
    • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
    • Demonstrated respect, friendliness and willingness to help wherever needed.
Senior Customer Claims Representative, 05/2013 to 07/2017
Liberty Mutual InsuranceCity, STATE,
  • Conducted thorough property investigations to identify and classify damages for customer claims.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Maintained suspicious claims database and prepared reports for supervisors.
  • Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
  • Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
  • Evaluated original investigation reports and documents to resolve secondary concerns.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Monitored 150-clients caseload for each quarter.
  • Visited customer locations to evaluate damage and provided cost estimates for remediation.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Resolved complex, severe exposure claims using high service oriented file handling.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Maintained contact with claimants and attorneys to determine treatment status.
  • Examined claims forms and other records to determine insurance coverage.
  • Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
  • Analyzed information gathered by investigation and report findings and recommendations.
  • Followed up on potentially fraudulent claims initiated by claims representatives.
  • Identified suspicious losses and contacted manager for investigative assistance.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Researched claims and incident information to deliver solutions and resolve problems.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
Associate of Arts: Medical Secretarial And Business, Expected in 06/1985 to Spokane Community College - Spokane ,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Spokane Community College

Job Titles Held:

  • Mortgage Closer
  • Senior Customer Claims Representative


  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: