Money Transfer Agent Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. In my last job, this passion led me to challenge myself daily and learn new skills that helped me to do better work.

I love meeting new people and learning about their lives and their backgrounds. I can almost always find common ground with strangers, and I like making people feel comfortable in my presence. I find this skill is especially helpful when kicking off projects with new clients. In my previous job, my clients’ customer satisfaction scores were 15% over the company average. Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. Excellent reputation for resolving problems and improving customer satisfaction.

  • Resource Estimation
  • Verbal and Written Communication
  • Cashier's Checks
  • Problem Solving
  • Bank Deposits
  • Process Monitoring
  • Honest and Ethical
  • Cash Supply Orders
  • Signature Verification
  • Currency Counting Machines
  • Sorting and Filing
  • Payment Processing
  • Task Prioritization
  • Information Processing
  • Customer Service-Oriented
  • Discrepancy Resolution
  • Cash Handling
  • Fraud Detection
  • Pleasant and Personable
  • Time Management
  • Armored Car Deposit Verification
  • Balance Transfers
  • Vault Monitoring
  • Transaction Error Identification
  • New Account Setup
  • Bill Payment Receipt
  • Event Scheduling
  • Accounting Software
  • Account Security
  • Analytical Thinking
  • Fee Calculations
  • Team Leadership
  • Exchange Rate Quotes
  • Account Retention
  • Bond Purchase Processing
  • Staff Assistance
Earle C. Clements Job Corps Academy Morganfield, KY Expected in 08/2009 No Degree : Material Handeling - GPA :
C.R England Trucking School Richmond, IN, Expected in 04/2012 No Degree : Truck And Bus Driving - GPA :
Ellet High School Akron, OH Expected in 06/2008 High School Diploma : - GPA :
Work History
City Of Seattle, Wa - Money Transfer Agent
Seattle, WA, 06/2021 - Current
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Maintained friendly and professional customer interactions.
  • Handled various accounting transactions.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Drove operational improvements which resulted in savings and improved profit margins.
Hca - Truck Driver
Georgetown, TX, 09/2012 - 05/2021
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Operated with safety and skill to avoid accidents and delays.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
  • Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Verified contents of inventory loads against Bills of Lading.
  • Contacted customers to report delayed delivery times.
  • Transported hazardous materials and oversized shipments without incident.
  • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Clearly communicated with dispatchers, giving updated information, including estimated times of arrival and latest road conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Maximized load safety by balancing, securing and weighing products.
  • Verified hazardous material product descriptions and determined any discrepancies in paperwork.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
Avmax Montana Inc - Floor Technician
Great Falls, MT, 04/2010 - 03/2012
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
  • Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Worked with to design detailed floor maintenance schedules based on floor types and foot traffic.
  • Followed floor sketches and verified extra allowances for final fitting.
  • Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
  • Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Ymca - Janitor
City, STATE, 02/2007 - 09/2011
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Supervised supplies in inventory and submitted reorder requests.
  • Installed new locks, door handles and door closers.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained floor cleaning and waxing equipment.

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Resume Strength

  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Earle C. Clements Job Corps Academy
  • C.R England Trucking School
  • Ellet High School
Job Titles Held:
  • Money Transfer Agent
  • Truck Driver
  • Floor Technician
  • Janitor
  • No Degree
  • No Degree
  • High School Diploma

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