Certified Phlebotomist well versed in venipuncture, and special collection proceClaireres. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Skills
MS Offices
Diagnostic Testing
Measuring vital statistics
Driver Class C
Recording data
Work History
Mobile Phlebotomist, 02/2020 to Current Sonora Quest Laboratories – Phoenix, AZ,
Stocked phlebotomy cart or carrier with appropriate supplies.
Followed physician orders when administering therapeutic phlebotomy.
Organized daily work based on collection priority.
Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
Handled insurance verification tasks using Software and Software to validate patient insurance information.
Collected fluid or tissue samples by using appropriate collection proceClaireres, including Type and Type collection proceClaireres.
Spoke with patient to gather information for lab records, reClairece fear or anxiety and optimize cooperation.
Performed bedside tests like bleeding time tests and entered results into patient charts.
Determined donor eligibility by conClairecting screenings, interviewing prospective donors, and obtaining medical histories.
Accurately labeled vacutainer tubes with patient name, date and time of collection.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal proceClaireres.
Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
Logged patient information and recorded results into system using Software and Software.
Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
Obtained blood specimens by performing venipunctures and finger sticks Number times per day.
Assisted with office proceClaireres by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
Monitored social media and online sources for inClairestry trends.
Increased customer satisfaction by resolving ProClairect or Service issues.
Worked with Type customers to understand needs and provide Type service.
Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
Handled Number calls per Timeframe to address customer inquiries and concerns.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Developed team communications and information for Type meetings.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Resolved Type problems, improved operations and provided exceptional client support.
Transported ProClairect or Service to customer locations Timeframe.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Led Type team in delivery of Type project, resulting in Result.
Drove operational improvements which resulted in savings and improved profit margins.
Medical Assistant II, 05/2019 to 12/2020 Us Oncology, Inc. – Williamsburg, VA,
Enhanced patient outcomes by providing knowledgeable eClairecation on proceClaireres, medications and other physician instructions.
Implemented care and efficiency improvements to support and enhance office operations.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Explained proceClaireres to patients to reClairece anxieties and increase patient cooperation.
EClairecated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Supported Claireties for diagnostic and technical treatment proceClaireres, such as setting up and operating special medical equipment and apparatus.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Completed clinical proceClaireres and gathered patient data for interpretation by physician.
Oriented and trained new staff on proper proceClaireres and policies.
Gathered supplies needed for cardiac imaging proceClaireres.
Completed fluoroscopy exams and other special proceClaireres.
Ambulated, turned and positioned patients.
Balanced, calibrated and recorded appropriate hemodynamic data.
Performed clerical Claireties, such as word processing, data entry, answering phones and filing.
Taught patients about medications, proceClaireres and care plan instructions.
ScheClaireled and accompanied clients to medical appointments.
Compiled necessary documents for surgical billing packages.
Prepared initial patient charts for admission.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Sanitized, restocked and organized exam rooms and medical equipment.
Patient Service Representative, 04/2020 to 05/2020 Rochester General Health System – Rochester, NY,
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained all prescribed laboratory testing.
Measured patient spirometry.
Completed fluoroscopy exams and other special proceClaireres.
Collected all pertinent data and calculations to aid physician in interpreting results
Obtained accurate medical histories from patients, highlighting critical information
Documented all maintenance and repairs in timely fashion
Submitted prescriptions to pharmacy via phone, fax
Obtained pre- and post-treatment vital signs and weight.
Documented vital signs and health history
Assisted with routine checks and diagnostic testing by collecting and processing specimens
Collected histories, vitals and current complaints via patient interviews
Balanced, calibrated and recorded appropriate hemodynamic data
Directed patients to exam rooms, fielded questions and prepared for physician exam
Called and faxed pharmacies to submit prescriptions and refills
Medical Evaluation Assistant , 03/2009 to 04/2019 Public Health Service – City, STATE,
Handled 100 calls per day to address customer inquiries and concerns
Worked with difficult customers to understand needs
Increased customer satisfaction by resolving appointment times issues
Education
Certificate/Medical Assistant Diplomat: Medical Assistant , Expected in 09/2008 Bryman College - San Francisco, CA, GPA:
Associate Sciences: Health Information Technology, Expected in 01/1998 City College of San Francisco - San Francisco, CA GPA:
: Business, Expected in 09/2004 San Francisco State University - San Francisco, CA GPA:
Certifications
ServSafe
Cisco Certified Internetwork Expert (CCIE)
Certified Associate in Project Management (CAPM)
Microsoft Certified Systems Engineer (MCSE)
Certified Public Accountant
CompTIA Security+
CompTIA A+ Technician
Google Certified Professional Cloud Architect
SHRM Senior Certified Professional (SHRM-SCP)
Apple Certified Associate (ACA)
Certified Information System Security Professional (CISSP)
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