im a hard working single mom who is on disability and I want something better for my kids.im also starting school I'm getting extra computer skills.i want to be off disability and show my kids we can always reach are goes no matter how old u are . Im a people person and a great problem solver Diligent professional successful at increasing sales, controlling costs and improving productivity. Highly organized and reliable with a fun and upbeat nature. Accomplished in keeping bar orders moving smoothly, taking special requests and developing unique cocktails that drive bar profits. Disciplined, detail-oriented and focused on providing high-quality service every day. Goal-oriented Bar Manager driven to maximize revenue and productivity. Clear communicator with adaptable and innovative approach. Motivated, service-oriented Bartender with over 22 years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Creative with developing new mixology recipes.i give my jobs everything I got.Im passinate Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Customer relationship management
Inventory coordination
Custom drink preparation
Extensive spirits knowledge
Suggestive selling
Health codes compliance
Maintaining glassware stock
Problem resolution
Organizational skills
Supervision
Flexible
Business operations
Cash register
Credit
Customer relationship management
Special events
Inventory
Organizational skills
POS
Problem resolution
Profit
Rapport
Sales
Selling
Servers
Supervision
Tables
Unique
Experience
05/2018 to 07/2021
MixologistBoyd Gaming, Inc. – Las Vegas, NV,
Received cash and card payments for balances owed.
Created unique cocktails for special events.
Kept supplies stored in proper locations according to health code standards.
Used POS system to input orders, create checks and issue receipts.
Prepared new garnishes, juices and other perishables daily.
Talked easily with patrons to build rapport and earn repeat business.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Met customer, business operations and server needs with minimal errors or delays.
Stocked bar with beer, wine, liquor and related supplies.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Took drink orders from tables and bar area and relayed to bartenders.
Created rapport with new and returning patrons to foster guest satisfaction.
Maintained detailed inventory of bar supplies and stocked work areas.
Restocked beer and liquor regularly and after special events.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Upsold customers from shelf to premium brands to help boost sales.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Balanced daily registers and generated sales reports for management.
Advertised, marketed and recommended drink options to guests.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Promoted products to customers to enhance bill totals with high-profit items.
Maintained list of ride services for inebriated customers.
Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
Planned and updated menus to accommodate customer preferences.
Produced and balanced daily and weekly sales reports.
Increased average ticket amounts by upselling customers from shelf to premium brands.
04/2017 to 05/2020
MixologistBoyd Gaming, Inc. – Michigan City, IN,
Kept supplies stored in proper locations according to health code standards.
Received cash and card payments for balances owed.
Talked easily with patrons to build rapport and earn repeat business.
Met customer, business operations and server needs with minimal errors or delays.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Created rapport with new and returning patrons to foster guest satisfaction.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Advertised, marketed and recommended drink options to guests.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
Processed above-average daily revenue and consistently met targets for special events and promotions.
05/2006 to 04/2016
MixologistBoyd Gaming, Inc. – Biloxi, MS,
Received cash and card payments for balances owed.
Kept supplies stored in proper locations according to health code standards.
Used POS system to input orders, create checks and issue receipts.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Talked easily with patrons to build rapport and earn repeat business.
Met customer, business operations and server needs with minimal errors or delays.
Stocked bar with beer, wine, liquor and related supplies.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Created rapport with new and returning patrons to foster guest satisfaction.
Maintained detailed inventory of bar supplies and stocked work areas.
Upsold customers from shelf to premium brands to help boost sales.
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