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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dedicated and motivated leader with 16 years of leadership experience including law enforcement and church ministry. Solid experience managing all levels of large scale projects, including budgeting, vision casting, and administration. Dependable and trustworthy, bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Tech-savvy project manager versed in all aspects of project management from inception to completion. Excels in recruiting and talent acquisition. Reliable with a strong mechanical aptitude and a desire to learn and grow.

Accomplishments

    Franklin County Sheriff's Office

  • Certificates of Merit's for work performance.
  • Certificates of Commendation for excellence.
  • Promoted Corporal in 2006.
  • Promoted to Sergeant in 2012.
  • X Church

  • Took lead on new portable campus as it grew to over 300 people in attendance every weekend.
  • Became Interim Campus Pastor in 2013.
  • Led volunteers and renovation of an empty movie theater as we transitioned it into new location.
  • Led volunteer teams and coaches as with the growth of attendance to nearly 700 people per weekend at new location.
  • Ordained as a licensed Minister in 2015
  • Central Ministries Team Leader in 2018
  • New 60,000 sq ft building completed in 2020
Skills
  • Process Improvement
  • Relational Leadership
  • Interpersonal Communication
  • Safety and security
  • Emergency planning
  • Emergency Response
  • De-escalation techniques
  • Crisis intervention and deescalation
  • Report writing
  • Relationship building and management
  • Emergency Management
  • Growth planning
  • Procedure implementation
  • Cultural awareness
  • Operations oversight
  • Policy Development
Work History
Ministry Director, 09/2012 to 08/2021
County Of Lake, CaliforniaLake County, CA,

Took vision and implemented organizational leadership

Oversaw and participated in the implementation of the church's vision, with emphasis on it's vision for disciple making. Ensured that all campus ministries and programs honor God by striving for excellence. Developed and maintained a leadership development system for current and potential leaders.

Created / inspected systems around the vision of the church

Worked closely with church leadership to execute a strategic plan to effectuate the vision of the church. (making Biblical disciples in relational environments). Developed and shaped infrastructure to facilitate execution of the vision. Evaluated all campus ministries and programs for alignment with and effectiveness in achieving the vision. Ensured that church campus maintains an environment which is in accordance with the expectations of the lead pastor and the vision of the church.

Supported pastor(s) / campus pastor(s) and together oversaw the affairs of the church, typically in specific operational areas and ministries

Monitored church programs for effectiveness and consistency of the vision.

Lead, equipped, and provided accountability for the ministry teams as they carried out the vision of the church

Cared for and managed campus staff members / volunteers and their performance under direction of campus / lead pastor. Oversaw the implementation of the ministry plans set in place. Cultivated unity amongst relevant staff, volunteers and the church body. Conducted, face to face evaluation meetings with relevant staff to discuss their development and the functions as described by their job description.

On an ongoing basis, planed for, helped organize, and implement operational processes assigned as needed by the church. These areas include but are not limited to:

  • Identified and recruited potential volunteer workers.
  • Hired, mentored and supervised instructors and volunteer staff to carry out ministry goals.
  • Collaborated with other ministries to achieve common vision.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
  • Officiated special services such as weddings, funerals, baptisms and discipleship classes.
  • Partnered with city officials, non-profit resource organizations, civic groups and members of public for outreach.
  • Provided spiritual care through visitation, counseling and prayer.
  • Helped lead renovation and expansion project(s) on multiple church buildings , successfully renovating or remodeling existing sanctuary, as well as new 60,000 sq ft. building.
  • Oversaw administration and management of all areas of ministry.
  • Coordinated and spearheaded programs to increase church members' service throughout community.
  • Managed quality assurance program, including on-site evaluations, internal audits and surveys.
  • Supported pastor(s) in discerning and meeting spiritual needs and helped church members and guests develop sense of belonging.
  • Improved office operations by automating church correspondence, record tracking and data communications.
  • Created and updated membership rosters, church documents and basic reports.
Deputy Sheriff Sergeant, 10/2001 to 03/2014
Franklin County Sheriff's OfficeCity, STATE,

Effective leadership- built a strong team atmosphere and working environment on a shift that operated on a daily basis ranging from 30 to 35 on duty deputies per day to include assignments, payroll, time off and scheduling, reviewing and approving official office reports.

Researching and planning- Responsible for annual capital budget proposal for facility operations and equipment. Creating proposals for building improvements and functionality by way of creative thinking. Future planning based on current needs in comparison to projected needs. Collected data for major staffing study for determination of efficiency of current operations and articulate a need for funding of additional positions.

Evaluate employee performance- In addition to daily observation of employee performance, I was responsible for annual performance evaluations of my staff. These areas include performance dimensions including; quantity, quality, and timeliness of work. Dependability and team effort/cooperation, ability to deal with demanding situations, adhering to procedures and communication.

Interpersonal communication skills- I have extensive training and a great deal of experience with communicating and connecting with numerous types of people. This includes the ability to recognize personality traits, emotional and mental status signs, and the techniques to apply them effectively for communication and understanding.

Balance & oversee staffing duties & responsibilities- Responsible for managing staffing coverage for daily assignments and work positions. This includes overseeing that a minimum staffing number were scheduled and reporting for duty. Including approving/denying of vacation leave, staff off duty on sick leave, regular days off, training off site, scheduled & emergency runs. This often necessitates additional staff, which is not an option therefore it mandates manipulation and quick decision making to re-evaluate and prioritize duties while still completing the responsibilities that were required such as but not limited to;

  • Developed and rolled out new policies.
  • Drafted security operating procedures and training materials for human resources department.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Supported management in developing and implementing personnel policies and procedures.
  • Organized new employee orientation schedules for all new hires.
  • Pursued leads, complaints and referrals to determine occurrence of criminal activities.
  • Carefully documented statements, observations and evidentiary materials.
  • Interviewed and interrogated suspects. Seized evidence for investigations, including interviews of any and all potentially involved parties.
  • Oversaw daily office operations for staff of 70 employees.
  • Complied annual recommendations for end of fiscal year budgets.
Certifications

Crossroads Christian Life Center - Licensed Minister 2015

State of Ohio - License to Solemnize Marriages

SYMBIS - Certified SYMBIS Facilitator, Pre Marriage for couples.

U.S. Department of Homeland Security - FEMA

Intro to the Incident Command System, FEMA- 6/26/06
National Incident Management System, FEMA- 6/28/05
Ohio Department of Public Safety's Any Responder Training- 9/16/13

NIMS Multi-Agency Coordination System (MACS), FEMA- 5/18/10

NIMS Public Information Systems, FEMA- 8/3/11
Field Force Operations, FEMA - 11/6/10
Initial Law Enforcement Response to Suicide Bomb Attacks, FEMA - 11/2/10
Field Force Extrication Tactics, FEMA - 10/16/10
Tech Emergency Response Training for CBRNE Incidents, FEMA - 10/27/10
NIMS Resource Management, FEMA - 10/19/10
NIMS Communication and Information Management, FEMA - 10/19/10

Others-

Basic Training Full Service Jail Personnel, OPOTC - 11/15/01
Basic Police Officer Training, OPOTC - 2/8/08
Miranda Rights, Part 1 & 2, eOPOTA - 8/1/12
Consent to Search Part 1 & 2, eOPOTA - 8/17/11
First Line Supervision, Franklin County Sheriff's Academy - 1/27/06
Taser International Advanced Taser Weaponry (X26 Taser), Franklin County Sheriff's Training Academy - 10/9/06
Effective Leadership, Franklin County Dept of Human Resources - 11/29/12
Leadership and Management: Past Present and Future, Public Agency Training Council - 8/3/10
FMLA Absence and Management, Franklin County Department of Human Resources - 11/29/12
High Impact Supervision, Penn State Justice & Safety Institute - 1/29/14

John Maxwell Team - The 21 Irrefutable Laws of Leadership
Columbus State University - Ford Asset Training program.
Ford Motor Company - Blue Oval Certifications

Education
Basic Police Officer Training : Law Enforcement, Expected in 02/2008
Eastland Fairfield Career And Technical Schools - Groveport, OH
GPA:
: Automotive Mechanics, Expected in
Columbus State Community College - Columbus, OH
GPA:
  • Completed professional development in Ford Asset Program
High School Diploma: , Expected in 05/1995
Bloom-Carroll High School - Carroll, OH
GPA:

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Resume Overview

School Attended

  • Eastland Fairfield Career And Technical Schools
  • Columbus State Community College
  • Bloom-Carroll High School

Job Titles Held:

  • Ministry Director
  • Deputy Sheriff Sergeant

Degrees

  • Basic Police Officer Training
  • Some College (No Degree)
  • High School Diploma

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