Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Energetic Sales Manager with a solid understanding of the customer service industry. Excellent customer service, communication and listening skills with cash management and POS systems experience.
Energetic sales manager highly knowledgeable about the latest fashion trends. Successful at building a strong customer following, thus increasing repeat business.
Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments.
Skills
Customer service-oriented
Cash register familiarity
People-oriented
Retail merchandising specialist
Technical aptitude
Basic administrative knowledge
Detail-oriented
POS software expert
Superior organization ability
Sales experience
Staff training and development
Goal-oriented
Excellent communication skills
Strong work ethic
Outstanding interpersonal skills
Friendly demeanor
Work History
06/2006 to 07/2011Merchandising SupervisorThe Tjx Companies, Inc. | Lake Geneva, WI,
Train new cashiers, set up monthly floorsets according to company standard, assist store manager with conference calls and daily tasks.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Prioritized helping customers over completing other routine tasks in the store.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Built relationships with customers to increase likelihood of repeat business.
08/2011 to 02/2012Associate ManagerWs Development | Wichita, KS,
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Prioritized helping customers over completing other routine tasks in the store.
Built relationships with customers to increase likelihood of repeat business.
02/2012 to 03/2013Assistant ManagerOllie's Bargain Outlet | Toms River Twp, NJ,
Greeted customers in a timely fashion while quickly determining their needs.
Wrote sales slips and sales contracts.
Contacted other store locations to determine merchandise availability.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Built relationships with customers to increase likelihood of repeat business.
Assist in associate sales to help achieve 3% commission
Assist with shipment coordinator to get new product sensored and placed on the salesfloor.
Process customer special orders.
03/2013 to CurrentSenior SupervisorJbt Corporation | Columbus, OH,
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Head of hiring new part-time associates for seasonal and regular.
Take over store manager responsibilites when store manager was out of store.
Exceed daily business goals and previous year numbers.
Education
Expected in 2008High School Diploma | Tremper High School, Kenosha, WIGPA:
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