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Merchandising/Mystery Shopper Resume Example

Resume Score: 80%

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MERCHANDISING/MYSTERY SHOPPER
Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Training Administrator with expertise in classroom instruction. Versed in developing policy writing instruction manuals.

Highlights
  • Strong organizational skills
  • Energetic work attitude
  • Dedicated team player
  • Customer service expert
  • Self-directed
  • Professional and mature
Experience
Merchandising/Mystery Shopper
January 2004 to March 2006
Certified Reports, Inc. - Kinderhook, NY

Completed Movie Trailer Checks at local theater.

Created new processes and systems to increase customer satisfaction.

Restocked merchandise to attract customers.

Independent Sales Director
September 1997 to October 2003
Mary Kay Cosmetics - Dallas, TX

Managed 50-65 sales team members.

Trained new recruits in personal unit.

Consistently meet monthly sales production minimum.

Awarded Pontiac Grand Am.

Systems Training Administrator
April 1990 to October 1993
Maryland Casualty/Zurich - Baltimore, MD

Planned and conducted classroom training sessions

Created system and training materials.

Profiled countrywide training needs.

Conducted training throughout US branches.

Commercial Rating Analyst C
February 1985 to March 1990
Northbrook P & C Insurance - Columbia, MD

Rated and processed commercial insurance policies.

Verified renewal information.

Provided assistance to underwriter, agents and insured.

Participated in Home Office training sessions in Illinois

Education
High School Diploma : General, 74Northwestern High School - Adelphi, MD, Prince George
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Certified Reports, Inc.
  • Mary Kay Cosmetics
  • Maryland Casualty/Zurich
  • Northbrook P & C Insurance

School Attended

  • Northwestern High School

Job Titles Held:

  • Merchandising/Mystery Shopper
  • Independent Sales Director
  • Systems Training Administrator
  • Commercial Rating Analyst C

Degrees

  • High School Diploma : General , 74

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