Merchandising Mystery Shopper Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Training Administrator with expertise in classroom instruction. Versed in developing policy writing instruction manuals.

  • Strong organizational skills
  • Energetic work attitude
  • Dedicated team player
  • Customer service expert
  • Self-directed
  • Professional and mature
Merchandising/Mystery Shopper, 2004 to 02/2006
Certified Reports, Inc.City, STATE,

Completed Movie Trailer Checks at local theater.

Created new processes and systems to increase customer satisfaction.

Restocked merchandise to attract customers.

Independent Sales Director, 08/1997 to 09/2003
Mary Kay CosmeticsCity, STATE,

Managed 50-65 sales team members.

Trained new recruits in personal unit.

Consistently meet monthly sales production minimum.

Awarded Pontiac Grand Am.

Systems Training Administrator, 03/1990 to 09/1993
Maryland Casualty/ZurichCity, STATE,

Planned and conducted classroom training sessions

Created system and training materials.

Profiled countrywide training needs.

Conducted training throughout US branches.

Commercial Rating Analyst C, 01/1985 to 02/1990
Northbrook P & C InsuranceCity, STATE,

Rated and processed commercial insurance policies.

Verified renewal information.

Provided assistance to underwriter, agents and insured.

Participated in Home Office training sessions in Illinois

High School Diploma: General, Expected in 74
Northwestern High School - Adelphi, MD

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Northwestern High School
Job Titles Held:
  • Merchandising/Mystery Shopper
  • Independent Sales Director
  • Systems Training Administrator
  • Commercial Rating Analyst C
  • High School Diploma

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