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Merchandising Manager Resume Example

Resume Score: 80%

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Octayvia
Brown
Professional Summary

Enhance team performance and maximize customer satisfaction by strategically managing calls and implementing process improvements. Talented leader offering top-notch abilities in program management, interpersonal communication and administrative oversight. Successful at training and mentoring employees to promote culture of collaboration and continuous improvement. Talented [Job Title] well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Offering [Number]-year background marketing products within stores to maximize product profitability. Detail-oriented professional with [Number] years in [Area of expertise]. Established smooth and accurate cashier transactions by activating, counting, balancing, offlining, and reconciling POS drawers and deposit accounts. Self-motivated, organized and professional working with customers. Agile Fulfillment Supervisor with success maintaining shipping and receiving department and safeguarding warehouse operations and contents by establishing and monitoring security procedures and protocols. Adept at conducting inventorying duties, maintaining warehouse and handling all distribution operations by initiating, coordinating and enforcing personnel policies and procedures. Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over [Number] years of experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance.

Skills
  • Retail display setup
  • Staff supervision
  • Merchandise planning
  • Merchandising
  • Profit and loss understanding
  • Reporting knowledge
  • Register management
  • Duty assignments
  • Customer service
  • Delegation
  • Opening and Closing Procedures
  • Recordkeeping
  • Cash Handling
  • Sales Reporting
  • Deposit Preparation
  • Credit card processing
  • Complaint resolution
  • Order Fulfillment
  • Inbound and Outbound Calling
  • Shipping procedures understanding
  • POS systems expert
  • Key holder experience
  • Stocking and replenishing
  • Product knowledge
  • In-store event promotion
  • Interior and exterior displays
Education
Bluffton High SchoolBluffton, SCGED
Work History
Stein Mart Inc.- Merchandising Manager
Bluffton , SC09/2017 - 10/2020
  • Developed merchandising strategy to efficiently move overstock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Worked with managers and advertising directors to optimize promotions.
  • Updated pricing and signage to complete product displays and educate customers.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Updated floor design for [Number] square foot facility to more effectively present products to patrons.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion and merchandising for proper product visibility.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Monitored [Number]-employee team while handling day-to-day accounting processes and financial accuracy.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
Stein Mart Inc.- Ladies Lead Merchandising Associate
Bluffton , SC06/2014 - 09/2017
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Worked with managers and advertising directors to optimize promotions.
  • Updated pricing and signage to complete product displays and educate customers.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Educated employees on new merchandise during seasonal workshops.
  • Unloaded arriving product stock and moved to store display areas.
Stein Mart Inc.- Sales Associate
Bluffton , SC06/2012 - 06/2014
  • Maintained records related to sales, returns and inventory availability.
  • Assisted customers by finding proper clothing sizes and accessories that would complement outfits.
  • Checked garments for damage and placed tags prior to returning items to sales floor.
  • Collected discarded merchandise, sorted and returned to display racks.
  • Monitored customers for signs of theft.
  • Answered customer questions and assisted with fittings by retrieving alternate sizes, colors and clothing options.
  • Cleaned and maintained fitting rooms regularly.
  • Repackaged and tagged returned items for sales floor.
Stein Mart Inc.- Cashier
Bluffton , SC01/2012 - 06/2012
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Educated customers on promotions to enhance sales.
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Resume Overview

Companies Worked For:

  • Stein Mart Inc.

School Attended

  • Bluffton High School

Job Titles Held:

  • Merchandising Manager
  • Ladies Lead Merchandising Associate
  • Sales Associate
  • Cashier

Degrees

  • GED

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