merchandising lead resume example with 4+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandising environments. Possesses solid understanding of the retail industry. Excellent customer service, communication and listening skills with cash management and POS systems experience. 

  • Proficient use of Microsoft Excel, Powerpoint, and Word
  • Negotiation and sales skills
  • Positive attitude
  • Attention to detail
  • Time management
  • People-oriented
  • Customer service-oriented
  • Goal-oriented
  • Friendly demeanor
  • Strong work ethic
  • Superior organization ability
Parkville High School Parkville, MD Expected in 2011 High School Diploma : - GPA :
Work History
Wal-Mart - Merchandising Lead
Pearl City, HI, 11/2011 - 02/2016
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries complaints.
  • Instruct staff on how to handle difficult and complicated sales.
  • Assign employees to specific duties.
  • Examine merchandising to ensure that it is correctly priced and displayed as advertised.
  • Perform work activities of subordinates , such as cleaning and organizing shelves and displays and selling merchandising
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Interview and hire new employees.
Alex And Ani - Sales Associate
East Greenwich, RI, 03/2015 - 08/2015
  • Attending to customers
  • Processing customer transactions
  • Answering calls
  • Organization
  • Problem solving
Ikea - Front Line Customer Assistant
City, STATE, 03/2016 - 05/2016
  • Accept incoming calls from customers and fix issues by collecting information, informing customer of options, and finding a practical, yet ideal solution.
  • Provide customers with a place to voice their concerns and react in a professional and empathetic manner.
  • Use available resources to become familiar with products, services and customer interaction techniques.
  • Demonstrate excellent verbal and written communication skills.
  • Solving problems with great attention to detail.

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Resume Overview

School Attended

  • Parkville High School

Job Titles Held:

  • Merchandising Lead
  • Sales Associate
  • Front Line Customer Assistant


  • High School Diploma

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