Talented and tireless Business Coordinator with proven success in collaborating with cross-functional project teams to implement best practices and achieve shared goals. Experienced in working across all phases of project lifecycles to exceed the stakeholders' strategic plan.
Managing multiple priorities
Eye for detail
Microsoft Office Suite
08/2016 to 07/2017
Merchandising Intern-Disney College ProgramWalt Disney Company － Orlando, MI
One of the 10% who applied for program to be accepted for the Disney College Program
Cast member responsible as a General Teller at Gift Shoppe
Cast member responsible for Package Pickup at Animal Kingdom
Responsibilities included accurately performing cashier function at gift shoppe and closing registers at end of night.
Proper receipt and handling of guest package info and ensuring prompt and accurate delivery of guest purchases.
Extensive training and execution of the Walt Disney World core values and ideals through the
Four Keys: Safety, Courtesy, Show, and Efficiency
Adopted and utilized the World Class Disney Guest Service philosophy
Received commendation from Animal Kingdom Leadership for best practice of Disney Culture
04/2016 to 07/2016
Material CoordinatorPiston Group － Redford, MI
Summer intern position
Worked as a part of the Materials Management department in the manufacturing facility in Redford, Mi
Trained and effectively utilized Materials Management systems
Responsible for inventory balances as well as in-transit and in-yard counts
Successfully completed year end plant inventory to match records.
04/2014 to 08/2014
Project CoordinatorPiston Group － Redford, MI
Summer intern position
Participated as part of the Program Team on Ford F-150 2015 and 2017
Grille and Cooling System
Responsibilities for tracking program metrics -timing, prototype parts and delivery - for Pistons $27m Ford program.
Managed all parts to budgeted spending
Ensured 100% delivery, with team, of all prototypes
Learned and utilized all corporate tracking and reporting systems
Both programs launched on time and within specified budget
01/2009 to 08/2015
Site Manager, ValetFirst Place Service Group － Northville, MI
Began as a Valet in 2009 working up to Site Manager while graduating both high school and college.
Valet Parking operation at a major Michigan hospital that serviced 500+ customers per day with 15-30 employees.
Managed staffing, cash receipts and customer satisfaction
Responsible for revenue accounting and accuracy
Helped develop the corporate Service Excellence Training Program
Exceeded corporate '5 Performance Metrics' every quarter of every year.
Education and Training
Bachelor of Science: Business ManagementNorthwood University － Midland, MI, USA
Business Management major with a minor in Economics completed in 4 years
Spent 1 semester studying abroad in Europe. Visited and studied in 11 countries in 13 weeks.
Coursework includes Entrepreneurial Management
Coursework includes Economics
Coursework includes Organizational Behavior
Activities and Honors
2004-2006 Lived as an ex-patriot in Munich, Germany
Attended Bavarian International School in Haimhausen, Germany for 2 years
2004-2014 Active member in 'Just for Kids', a children's charity, where I participated in the process of 'granting sick kids wishes' by fundraising, purchasing and delivering gifts.
Summer 2010 Participated in a 2 week mission trip to help the homeless in Haiti. Built homes and taught sports.
2013-2016 Atlanta Mission Trip. Worked with the poor and destitute as a member of my church - Christian Celebration Center, Midland, Mi.
Did homerepairs during the day for the poor and worked with the people on the streets at night.
Interested in obtaining graduate degree studies within the near future