Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
  • Energetic and reliable Office Manager skilled with working with a diverse group of people.
  • High-performing Administrative Assistant with extensive experience working with a diverse client base and delivering results.
  • Responsible Office Manager versed in mediating employee conflict and running efficient daily business operations.
  • Self-motivated administrative professional with extensive experience overseeing medical office operations.

Data Entry Processing

  • MS Office for Professional
  • Microsoft Office proficiency
  • Maintains strict confidentiality
  • Electronic Medical Record (EMR) software
  • Patient-focused care
  • Strong work ethic
  • Exercises good judgment
  • Good written communication
  • Meeting planning
  • Schedule management
  • Detailed meeting minutes
  • Patient charting
  • Insurance eligibility verifications
  • Professional and mature
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Strong problem solver
  • Resourceful
  • Strong interpersonal skills
  • Understands grammar
  • Proofreading
  • Mail management
  • Meeting planning
  • Self-starter
  • Team player with positive attitude
Mental Health Office Manager, 2005 to Current
Genesis Health GroupDavenport, IA,
  • Managed team of three professionals.
  • Updated patient accounts and information on a daily basis.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Handled and processed confidential patient information.
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Managed incoming and outgoing calls for busy medical office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Managed daily office operations and maintenance of equipment.
Data Entry Clerk, 2003 to 2004
Check Law Recovery SystemsCity, STATE,
  • Verified that information in the computer system was up-to-date and accurate.
  • Compiled statistical information for special reports.
  • Provided daily administrative assistance to the collections department.
  • Answered Incoming calls, processed and distributed mail, performed data entry for billing department.
  • Ran daily reports to be proofed and processed for collection.
  • Highlights: Communicated effectively with supervisors, co-workers, and customers.
  • Enjoys meeting challenges and seeing them through.
  • Capable of managing stress as well as remaining calm under pressure.
  • Flexible and supportive team player with the ability to work towards deadlines.
  • Prepared daily and end of month reports for CEO of the company.
  • Promoted to lead data entry clerk after only 3 months.
  • Proficient in data entry and proofing of the data for better sufficient collections.
Radiologists of Enid Data Entry Clerk, 2000 to 2002
Radiology Associates Of EnidCity, STATE,
  • Recorded and filed patient data and medical records.
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Posted charges, payments and adjustments.
  • Applied payments, adjustments and denials into medical manager system.
  • Meticulously tracked and resolved underpayments.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Performed full-cycle medical billing in a fast-paced medical billing company.
  • Worked efficiently with doctors and staff to better productivity.
  • Researched insurance denials and refilled appropriate paperwork.
  • Processed payments from patients and other pay sources.
  • Made collection calls for delinquent accounts and entered information into system.
  • Highlights: Entered patient demographics into system for billing purposes.
  • Ran daily reports for office manager to see progress.
  • Answered incoming calls and routed to appropriate staff.
  • Greeted patients and public entering into the office.
  • Processed income mail, researched any return mail from clients, insurance companies, etc.
  • Promoted to Data entry clerk after 1 month with the company.
Select One: Business Administration, Expected in 2013
Everest University - Tampa, Florida

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