mental health worker hospital division resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Compassionate social services professional and active listener dedicated to working with clients to help them resolve mental health issues and thrive in the community.

  • Case Management Proficiency
  • Problem-Solving Skills
  • Referring/Coordinating/Collaborating
  • Excellent Supportive and Educative Skills
  • Client Advocacy
  • Data Entry
  • Documentation
  • Community-Client Relations
  • Client Needs Assessment & Response
  • Critical Thinking
  • Culturally Sensitive
  • Daily Living Activities Educator
  • Homeless and Dual Diagnosed Populations
  • Strong Listening, Emphasizing and Communication Skills
Work History
Mental Health Worker, Hospital Division, 08/2016 - Current
State Of Connecticut DMHAS City, STATE,
  • Responsible for daily supervision and direct care of individuals with dual diagnosis including activities of daily living, implementing treatment plans, individualized care, residential support and activities support
  • Implement and monitor patient behavioral plans under guidance of professional multidisciplinary treatment team
  • Enhance and augment scheduled therapeutic and recreational activities
  • Conduct unit rounds and supervise residential areas and outside trips to affirm patient safety and security and to prevent introduction of contraband
  • Monitor, supervise and screen patient visitor traffic
  • Instruct clients about expected behavior in milieu observe for signs of disorder or tension and report observations to clinical staff
  • Provide guidance and support to patients to manage emotional and behavioral problems
  • Maintain documentation including shift summaries, significant incident reports, documentation of room checks and environmental rounds etc
  • Take and record vital signs as directed
  • Admit, transfer and discharge of patients as assigned
Mental Health Worker, Triage, Diagnostic Evaluation Center, 06/2015 - 08/2016
State Of Connecticut DMHAS City, STATE,
  • Answered incoming patient calls and obtained history and symptoms to determine scope of medical complaints.
  • Performed primary assessment on every patient call, including behavioral health assessment, depression screening and suicide risk assessment.
  • Recommended referrals to appropriate healthcare environments, emergency responders and medical personnel according to needs presented within call.
  • Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
  • Conducted community outreach, advocacy, rehabilitative services and crisis intervention.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider as needed.
  • Selected and compiled relevant information and resources for patients to support them in overcoming mental and emotional problems.
  • Educated family members and caregivers on patient care instructions, follow-up appointments and symptoms indicating emergency care.
  • Ensured to accurately enter all pertinent information concerning patient into Electronic Behavioral Health Records (EBHR).
  • Analyzed documents for appropriate distribution and filing.
Mental Health Worker, Outpatient, ACT/ CSP Team , 02/2009 - 05/2015
State Of Connecticut DMHAS City, STATE,
  • Assisted individuals with severe persistent mental illness and substance abuse transition into community by providing linkage to community resources and supports to help them meet their complex needs
  • Provided linkage to services and resources and including rehabilitation/recovery services, medical services, wellness and nutrition supports and general entitlement benefits
  • Provided array of case/ care management services to clients on caseloads
  • Completed activities of daily living assessments to individuals to measure their level of independent living
  • Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems
  • Identified changing needs of clients and assist with successful transition to appropriate level of care
  • Collaborated closely with treatment team to appropriately refer clients to supportive services to supplement treatment
  • Provided client services on site location, in client homes and in the community (doctors office, social security office, court, etc), including assisting with transportation to access services
  • Documented all client information including service plans, treatment reports and progress notes
  • Effectively managed time and caseloads
  • Participated in supervision and team meetings
Bachelor of Science: General Studies, Expected in
University Of Bridgeport - Bridgeport, CT
Status -

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Resume Overview

School Attended

  • University Of Bridgeport

Job Titles Held:

  • Mental Health Worker, Hospital Division
  • Mental Health Worker, Triage, Diagnostic Evaluation Center
  • Mental Health Worker, Outpatient, ACT/ CSP Team


  • Bachelor of Science

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