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Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a hard working, fast learning individual that has a passion for helping others! Empathetic Mental Health Aide, with 6-year history working within mental health field. Proven to build client rapport and facilitate growth. Hardworking Mental Health Therapy Aide with progressive experience across various mental health settings. Background working in in-patient environments. Knowledgeable in providing supervision to interns and volunteers. Personable and proactive, focused on building positive rapport with diverse range of clients. Critical thinker thrives under pressure. Specialist in working with clients struggling with addiction and depression. Student pursuing a degree in Applied Psych, seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Safety and risk assessments
  • Confidential records
  • Tracking client progress
  • Patient evaluation
  • Developing relationships
  • Clinical Documentation
  • Therapeutic expertise
  • Suicide precautions expertise
  • Psychiatric population familiarity
  • Patient Health Education
Experience
05/2015 to Current
Mental Health Therapy Aide Post Acute Medical Allen, TX,
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Conducted therapeutic individual and family therapy sessions.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Delivered seamless care, minimizing misuse and diversion through close collaboration with peers.
05/2013 to 05/2015
Certified Nursing Assistant Healthcare Services Group Belleville, KS,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Comforted patients and provided each with reassurance and encouragement.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Assisted with adequate nutrition and fluid intake.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Provided support with bathing, toileting, grooming, and washing.
  • Assisted patients gently and respectfully with daily living activities, including bathing, positioning, toileting and feeding and documented care per unit protocols.
  • Protected and promoted patient rights and assisted individuals to achieve maximum independence.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
03/2013 to 04/2015
Waitress Addus Homecare Corporation Livermore, CA,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests such as separate checks and menu substitutions.
06/2001 to 05/2013
Personal Care Aide Health Services Of NNY City, STATE,
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Provided ongoing compassionate patient care for each client.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Ambulated individuals around home, public and medical locations.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
Education and Training
Expected in 07/2000
GED:
Hugh C Williams High Canton NY - Canton NY,
GPA:
Expected in
: Applied Psychology
SUNY Canton - Canton, NY,
GPA:

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Resume Overview

School Attended

  • Hugh C Williams High Canton NY
  • SUNY Canton

Job Titles Held:

  • Mental Health Therapy Aide
  • Certified Nursing Assistant
  • Waitress
  • Personal Care Aide

Degrees

  • GED

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