Mental Health Therapist Intern resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Bilingual Mental Health Counseling Intern with fluency in English and Spanish. Proficient in providing caring and methodological counseling services in diverse settings. Skilled in developing and maintaining therapeutic relationships and helping patients progress toward planned outcomes.

  • Adept at treatment and discharge planning
  • Mental health evaluations
  • Clinical interventions
Work History
Mental Health Therapist Intern, 08/2020 to 08/2021
Discovery RanchProvo, UT,
  • Ran individual therapy and family therapy sessions for children ages 3 to 5.
  • Managed caseload of 10-12 patients with various mental health disorders ranging from Autism Spectrum Disorder to ADHD.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Used Play Therapy methodologies to help patients during therapy sessions.
  • Applied array of different methodologies to assist patients with therapy.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Worked with interdisciplinary treatment team to develop treatment plans.
  • Completed assessments to determine best courses of actions.
  • Introduced meditation and breathing techniques to patients.
  • Worked closely with mental health staff, social services and teaching staff to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Developed and maintained courteous and effective working relationships.
Marketing Assistant, 03/2019 to 03/2020
KaoWest Chester, OH,
  • Assisted in creation of pre-season marketing plans to support department and divisional strategies.
  • Created unique and engaging content for range of social media platforms including Pinterest, FaceBook and Instagram.
  • Tracked and analyzed web analytics to recommend proactive adjustments to strategies.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Helped incorporate product changes to drive customer engagement and firm profits.
  • Utilized market trends and target audience statistics to effectively and appropriately market products.
  • Modernized web pages and updated social media presence as part of comprehensive strategies to enhance customer engagement.
  • Created professional business correspondence, spreadsheets and presentations.
  • Adjusted ads to better align with desired consumer audiences and improve conversion rates.
  • Collaborated with team members to help expand marketing channels.
Administrative Assistant, 08/2018 to 03/2019
Novogradac & Co. LlpCleveland, OH,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Maintained complex digital filing system for financial information.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Maintained staff directory and company policy handbook for human resources department.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Executed record filing system to improve document organization and management.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Customer Service Representative, 08/2015 to 08/2018
Alorica Inc.Tucson, AZ,
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Responded to customer requests for products, services and company information.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Master of Science: Mental Health Counseling, Expected in 08/2021
Carlos Albizu University - Miami, FL,
Bachelor of Arts: Psychology, Expected in 12/2017
Florida International University - Miami, FL
Associate of Arts: Psychology, Expected in 05/2015
Miami Dade College - Miami, FL
High School Diploma: , Expected in 06/2013
South Miami Senior High School - Miami, FL

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Resume Overview

School Attended

  • Carlos Albizu University
  • Florida International University
  • Miami Dade College
  • South Miami Senior High School

Job Titles Held:

  • Mental Health Therapist Intern
  • Marketing Assistant
  • Administrative Assistant
  • Customer Service Representative


  • Master of Science
  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma

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