Skilled Mental Health Technician with Social Work degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. Experienced Family Service Worker with over 12 years of experience in Casework. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic Public Assistance Invesitgator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Investigating and Interviewing, and training in Investigating. Motivated to learn, grow and excel.
A Public Assistance Investigator is responsible for conducting field investigations to obtain evidence of various program fraud or abuse. This position is governed by state and federal laws and agency/instituion policy. Reviews existing referrals and case files, and notes discrepancies or possible violations to perform prelininary investigations of alleged fraud cases, concerning food stamps, Transitional Employment Assistance, AFDC, Medicaid, client abuse or employee misconduct. Conducts field Investigations of alleged fraud cases by locating and interviewing witnesses, obtaining sworn statements, verifying existing information, and interviewing alleged offender. Compiles evidence and prepares techinal reports including exhibts and sworn statements, and submits to prosecuting attorney to assist in prosecuting recipients who knowingly committed fraud. Provides technical assistance to field office staff on a case by case by interpreting policies and procedures and discussing problems.
Handle with Care Training, CPR Training, First Aide
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