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Mental Health Tech Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Skilled Mental Health Technician with Social Work degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. Experienced Family Service Worker with over 12 years of experience in Casework. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic Public Assistance Invesitgator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Investigating and Interviewing, and training in Investigating. Motivated to learn, grow and excel.

Skills
  • Excellent Customer Service Skills
  • Patient Care
  • ADLs Assistance
  • Treatment Planning
  • Relationship-Building
  • Organization and Time management
  • Critical thinking
  • Verbal and written communication
  • Conflict resolution
  • Teambuilding
Work History
Mental Health Tech, 11/2010 to Current
Universal Hospital Services, Inc. Dyersburg, TN,
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Attended therapeutic educational group meetings and supported patients with guidance from RN or [Type] medical professional.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Accompanied new patients to unit and recorded vital signs to establish baseline record upon facility arrival.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Treated clients and families with respect and dignity.
Public Assistance Investigator, 12/2004 to Current
State Of Arkansas Mount Ida, AR,

A Public Assistance Investigator is responsible for conducting field investigations to obtain evidence of various program fraud or abuse. This position is governed by state and federal laws and agency/instituion policy. Reviews existing referrals and case files, and notes discrepancies or possible violations to perform prelininary investigations of alleged fraud cases, concerning food stamps, Transitional Employment Assistance, AFDC, Medicaid, client abuse or employee misconduct. Conducts field Investigations of alleged fraud cases by locating and interviewing witnesses, obtaining sworn statements, verifying existing information, and interviewing alleged offender. Compiles evidence and prepares techinal reports including exhibts and sworn statements, and submits to prosecuting attorney to assist in prosecuting recipients who knowingly committed fraud. Provides technical assistance to field office staff on a case by case by interpreting policies and procedures and discussing problems.

Mental Health Technician, 04/2002 to 09/2013
Merakey Carmichael, CA,
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Treated clients and families with respect and dignity.
Family Services Worker, 10/1992 to 12/2004
Community Teamwork Lowell, MA,
  • Documented data and completed accurate updates to case records.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Completed home welfare checks to align with state and program guidelines.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Developed rapport to create safe and trusting environment for care.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Organized activities for birth parents and in-home support counselors.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked to improve and enhance patient lives through effective and compassionate care.
Education
High School Diploma: , Expected in 05/1985
to
Marvell High School - Marvell, AR,
GPA:
Bachelor of Arts: Social Work And Psychology, Expected in 05/1989
to
Philander Smith College - Little Rock, AR
GPA:
  • Member of Zeta Phi Beta Sorority Tau Chapert Spring 1987
  • Dean's List 1986 1987 1988
Certifications

Handle with Care Training, CPR Training, First Aide

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Resume Overview

School Attended
  • Marvell High School
  • Philander Smith College
Job Titles Held:
  • Mental Health Tech
  • Public Assistance Investigator
  • Mental Health Technician
  • Family Services Worker
Degrees
  • High School Diploma
  • Bachelor of Arts