Highly experienced and dedicated Senior Customer Service Specialist with over 19 years of excellent employment and management skills that is constantly developing innovative ways to exceed customer expectations. Establish success by listening to customer needs, following company policies and working to find a resolution that benefits the company and the customer. I will utilize my Associates Degree in Human Services in my employment field. Substance Abuse graduate with passion for serving different types of clients. Dedicated to supporting patients in understanding emotional issues beneath substance abuse.
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