mental health counselor intern resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level mental health counselor position. Ready to help team achieve company goals.

  • Biopsychosocial assessments
  • Case management proficiency
  • Records management
  • Adept at treatment and discharge planning
  • Clinical interventions
  • Psychotropic medications knowledge
  • Mental health support
Professional Experience
Mental Health Counselor Intern, 07/2021 to 03/2022
Surgery PartnersSandusky, OH,
  • Assists in client intake process and administer various questionnaires
  • Conducts client consultation
  • Writes case notes and client assessments and evaluations
  • Attends appropriate meetings, including staff meetings and other meetings with clinical staff
  • Prepares for client sessions including reading case notes and any other specific research and evaluation of client problems, etc
  • Participates in small group supervision/seminar preparation, previewing video tapes, and research
  • Maintains up-to-date clinical documentation via our electronic recordkeeping system
  • Provides individual and group counseling to clients on a scheduled basis or through crisis intervention
  • Utilizes psycho diagnostics assessment procedures and psychometric methods to facilitate psychotherapy as needed
  • Facilitating/leading group therapy
Medical Records Clerk, 03/2020 to 05/2020
On Lok Senior Health ServiceFremont, CA,
  • Delivers charts to assigned areas of the hospital by following established routing procedures
  • Manages medical chart requests from patients and other entities
  • Maintains quality results by following hospital standards
  • Initiates the medical record by helping to prepare charts prior to patients arriving
  • Maintains patient confidence by keeping patient records information confidential
  • Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes
  • Maintains medical records software to ensure all charts are audited and up-to-date with the most recent date of service information
  • Files reports in medical records as per established guidelines
  • Processes written and verbal requests for patients’ medical records as per established guidelines
  • Prepare EMR records/reports for following day appointments
  • Communicates with data integrity department any patient demographic updates
  • Assembles medical record folders in proper order
  • Coordinating approvals with compliance for legal documents
  • Compiles reports and correspondence for review by physicians on a daily basis
Medical Assistant, 12/2019 to 03/2020
Emory HealthcareCity, STATE,
  • Welcome patients by greeting them in person or on the telephone
  • Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
  • Prepare patients for the health care visit by directing and/or accompanying them to the examining room
  • Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary
  • Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
  • Counsel patients by transmitting physician's orders and questions about surgery
  • Educate patients by providing medication and diet information and instructions, answering questions
  • Schedule surgeries by making arrangements with the surgical center, verifying times with patients and preparing charts, pre-admission and consent forms
  • Maintain safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
  • Keep supplies ready by inventorying stock, placing orders, verifying receipt
  • Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs
  • Update job knowledge by participating in educational opportunities and reading professional publications
  • Enhance practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
  • Complete records by recording patient examination, treatment and test results
  • Generate revenue by recording billing information of services rendered, completing insurance forms and responding to insurance and other third-party inquiries
  • Maintain patient confidence and protect operations by keeping patient care information confidential
  • Serve and protect the physician or healthcare provider practice by adhering to professional standards, policies and procedures, federal, state and local requirements and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
  • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
  • Enhance health care practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
Medical Front, 07/2017 to 12/2019
Emory HealthcareCity, STATE,
  • Answered phones, greeted patients, and kept the front office working at top productivity
  • Efficiently prepared and maintained information such as credit memorandums and invoices for external audits, assuring institutional compliance in accordance with company operational procedures
  • Meticulously assessed insurance policies to provide timely and accurate quotes to patients
  • Served as a critical liaison between members and health care providers while remaining compliance with HIPPA standards
  • Key team member responsible for exceeding our departmental service level goal
  • Consistently and accurately verified patients’ benefits to healthcare providers
  • Guided customers by choosing appropriate healthcare physicians and quickly coordinating appointments
  • Exemplified professionalism while handling complex patient complaints and collection issues
  • Directed numerous incoming calls to the appropriate physicians and medical staff
  • Multi-tasked to instantly and accurately schedule numerous procedures
  • Developed procedures to skillfully manage daily office functions which were adopted by numerous departments.
Master's degree: Counseling, Expected in 03/2022
Capella University - Minneapolis, MN
Bachelor's degree: Healthcare Management, Expected in 01/2018
Herzing University - Atlanta, GA,
CPR Certification

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Resume Overview

School Attended

  • Capella University
  • Herzing University

Job Titles Held:

  • Mental Health Counselor Intern
  • Medical Records Clerk
  • Medical Assistant
  • Medical Front


  • Master's degree
  • Bachelor's degree

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