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mental health counseling intern resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Qualified Security Officer with experience maintaining safety for facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dependable Maintenance Technician with experience in building maintenance and repair experience. In-depth knowledge of hand and power tool operations, safety protocols and general maintenance. Superior expertise in carpentry, electrical systems and exterior and interior lighting system repair. Safety-oriented Maintenance Worker offering [Number] years of troubleshooting and repair expertise. Dedicated and reliable with skills in problem solving, general plumbing and electrical work. Team-oriented with commitment to completing tasks on-time and under budget. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Public speaking
  • Conflict resolution
  • Fluent in Spanish
  • Problem resolution
  • Proficient in [Type] techniques
  • CPR
  • Supply restocking
  • Housekeeping
  • Fluent in Spanish
  • Hospitality services
  • People skills
  • Multitasking
  • Decision-making
  • Communication
  • Observant
  • Interior and exterior patrol
  • First aid and CPR certified
  • Vigilant and watchful
  • Patrolling
  • Physical combat trained
  • Security procedures knowledge
  • Premises surveillance
Experience
03/2016 to 10/2016
Mental Health Counseling Intern Allhealth Network Highlands Ranch, CO,
  • Assessed new clients to determine current status and aid in formulating diagnoses.
  • Worked with diverse group of patients under direct supervision of licensed therapists and supervisors.
  • Completed evaluations at admissions and helped devise master treatment plans.
  • Managed treatment processes and maintained progress notes and related documentation.
  • Developed client-centered treatment plans with specific goals and objectives
  • Maintained clinical records to promote strong compliance with federal standards.
  • Communicated with patients during group therapy sessions and provided opportunities for participants to share personal experiences.
  • Conducted continuing education programs, seminars and workshops and participated in professional development activities to offer added value to patients.
  • Researched patient cases to understand issues and provide current needs assessment.
  • Performed 200 + hours of supervised counseling sessions, including group and individual sessions.
  • Complied with federal and corporate guidelines to safeguard continuous level of patient confidentiality.
  • Updated client data and information from counseling on to private server and database.
  • Assisted senior counselors with client intake process and administered questionnaires.
  • Assisted senior counselors with managing caseload of numerous practice patients.
  • Aided patient with providing referrals to other social service agencies and assisted with case management responsibilities such as conducting human service needs assessments.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Completed detailed documentation of sessions, patient notes and recommendations.
  • Collaborated to set goals and outline steps to achieve objectives.
  • Referred individuals to outside resources and services for additional support.
  • Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
  • Met with clients to understand individual needs and develop personalized counseling plans.
  • Encouraged development of relevant skills to help overcome specific concerns.
  • Coordinated resources to support clients and help each achieve targets.
  • Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
  • Counseled clients physical, mental factors impacting personal success.
  • Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
  • Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
  • Helped couples work through serious issues and restore relationships or part amicably.
  • Followed disease model of addiction methodology to deliver optimum counseling meeting individual needs.
  • Responded quickly to questions and inquiries via phone and email.
  • Answered phone calls, responding to basic questions regarding appointments and clinic operations and directing calls within clinic as appropriate.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Completed and submitted appeals for denied claims.
  • Communicated with insurance representatives to complete claims processing or resolve problem claims.
  • Submitted appeals using provider portals and phone communication.
  • Reviewed claims for coding accuracy.
  • Coordinated communications between patients, billing personnel and insurance carriers.
  • Input details into accounts and tracked payments.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Handled billing, waivers and claims for private
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Submitted claims to insurance companies.
  • Managed all payments processing, invoicing and collections tasks.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Input statement information, reconciled accounts and resolved discrepancies.
  • Generated and distributed month-end statements for customers and resolved related concerns.
  • Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
  • Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
  • Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
  • Enforced compliance with organizational policies and federal requirements regarding confidentiality.
  • Maintained historical records by microfilming and filing documents.
11/2016 to 11/2017
Sales Associate Energy Transfer Beaumont, TX,
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Used technology resources to assist customers in locating and selecting items.
  • Adhered to company initiatives and achieved established goals.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Increased purchase amounts by cross-selling with similar products.
  • Obtained signatures for financial documents and internal and external invoices.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
02/2018 to 09/2018
Maintenance Technician Mayville Engineering Company, Inc. Heber Springs, AR,
  • Operated hand and power tools to complete repairs.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Cleared clogged drains and replaced valves, faucets and fixtures.
  • Scheduled preventive maintenance programs to keep equipment in good working condition.
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
  • Checked electrical components to identify defects and hazards and make necessary adjustments.
  • Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
  • Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
  • Disassembled appliances to diagnose problems and facilitate repairs.
  • Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Implemented troubleshooting techniques to resolve issue.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Repaired machines, equipment or structures using tools or equipment.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Dismantled machines, equipment, or devices to access and remove defective parts.
  • Maintained or repaired specialized equipment or machinery.
  • Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.
  • Assembled, installed or repaired electrical or electronic components and pipe systems.
  • Adjusted devices or control instruments using hand tools, levels or straightedges.
  • Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
  • Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
  • Aligned and balanced new equipment after installation.
  • Assisted customers by providing hotel information and resolving common complaints.
  • Reviewed guest satisfaction surveys and implemented necessary changes to provide higher level of service.
  • Assisted with luggage by locating luggage carts for use by arriving guests.
  • Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, departures and special requests from guests.
  • Responded to and resolved guest issues or complaints.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Built and maintained productive relationships with employees.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Transmitted and received messages using telephones or telephone switchboards.
  • Gave clear directions to local museums, restaurants and places of interest to patrons.
  • Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Guarded restricted areas to prevent unauthorized entry.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Monitored premises and recorded activity in daily officer reports.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Completed incident reports to record security or loss prevention incidents.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Reported safety hazards for remediation response.
  • Observed patrons and customers to quickly address security situations.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
09/2019 to 03/2020
Maintenance Technician Mayville Engineering Company, Inc. Greenville, MS,
  • Operated hand and power tools to complete repairs.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Cleared clogged drains and replaced valves, faucets and fixtures.
  • Scheduled preventive maintenance programs to keep equipment in good working condition.
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
  • Checked electrical components to identify defects and hazards and make necessary adjustments.
  • Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
  • Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
  • Disassembled appliances to diagnose problems and facilitate repairs.
  • Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Implemented troubleshooting techniques to resolve issue.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Repaired machines, equipment or structures using tools or equipment.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Dismantled machines, equipment, or devices to access and remove defective parts.
  • Maintained or repaired specialized equipment or machinery.
  • Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.
  • Assembled, installed or repaired electrical or electronic components and pipe systems.
  • Adjusted devices or control instruments using hand tools, levels or straightedges.
  • Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
  • Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
  • Aligned and balanced new equipment after installation.
  • Assisted customers by providing hotel information and resolving common complaints.
  • Reviewed guest satisfaction surveys and implemented necessary changes to provide higher level of service.
  • Assisted with luggage by locating luggage carts for use by arriving guests.
  • Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, departures and special requests from guests.
  • Responded to and resolved guest issues or complaints.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Built and maintained productive relationships with employees.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Transmitted and received messages using telephones or telephone switchboards.
  • Gave clear directions to local museums, restaurants and places of interest to patrons.
  • Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Guarded restricted areas to prevent unauthorized entry.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Monitored premises and recorded activity in daily officer reports.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Completed incident reports to record security or loss prevention incidents.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Reported safety hazards for remediation response.
  • Observed patrons and customers to quickly address security situations.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
Education and Training
Expected in to to
Associate of Science: Psychology
Glendale Community College - Glendale, CA
GPA:
Expected in to to
Associate of Science: Addiction Counseling
Glendale Community College - Glendale, CA
GPA:

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Resume Overview

School Attended

  • Glendale Community College
  • Glendale Community College

Job Titles Held:

  • Mental Health Counseling Intern
  • Sales Associate
  • Maintenance Technician
  • Maintenance Technician

Degrees

  • Associate of Science
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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