Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Highly experienced professional with 6+ years of management experience and knowledge of sales, planning, coordination and marketing. Professional, flexible and service-oriented, offering a unique combination of creativity and analytical skill. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry experience including hospitality, private club and legal. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills

Work Experience
Membership Director, 09/2012 - 09/2013
Institute For Nonprofit News Wyoming, WY,
  • Developed and implemented programs, projects and activities designed to increase and retain membership in the club. Increased membership in 2013 by over 230% from 2012.
  • Nurtured relationship with existing members and put into action a member sponsor society. 50% of 2013 new members generated from member referrals.
  • Represented the club in its relationships with the community, including acting as Chamber Ambassador.
  • Worked closely with corporate to create and implement the club's marketing and sales objectives.
  • Responsible for ensuring the enrollment process is complete, recording membership profile information and handled all new member orientations.
  • Social Coordinator for club; responsibilities included event ideas, marketing and promoting. Worked closely with the catering and culinary event on planning and to ensure a successful events.
  • Managed website by working with web design company on initial build and responsible for all updates, as well as regular email blasts to membership.
Catering Director, 02/2011 - 09/2012
Aramark Corp. Carlisle, IN,
  • Responsible for overseeing and promoting banquet and social events for a 1300+ member private club
  • Managed the Social Director and Private Events Assistant
  • Sales and planning all member events including private banquets, weddings, club social events such as July 4th and New Year's Eve celebrations, and member enrichment/educational programs
  • Accountabilities included marketing materials and promotional ideas, departmental financial daily and monthly reports, plus weekly department status reports
  • Day-to-day supervision of the catering department (payroll management, budgets and departmental reporting, billing and processing of payments, inquiries, detail planning, Caterease, contracts, etc.)
  • Built strong relationships with members to ensure successful club experiences and future business.
Wedding & Event Planning Manager, 2007 - 2011
Safemark Systems Las Vegas, NV,
  • Responsible for marketing, selling and planning all weddings, family reunions, social day events, and small corporate events
  • Day-to-day supervision of the W&E Department (inquiries, tours, Delphi, contracts, etc.)
  • Interacted closely with customers through meetings, calls, and menu tasting to create a personalized event while maximizing group spending and revenue opportunities
  • Created unique wedding packages to generate increased revenue versus ala carte pricing
  • Maintained and updated wedding brochures/packet information along with the website, and generated opportunities via new packages and promotions.
Conference Sales Assistant, 2002 - 2007
, ,
  • Assisted the Director of Resort Sales & Services and Sales Managers by handling and processing work generated to book group business;.
  • Worked closely with meeting planners to provide information regarding resort;.
  • Processed proposals, contracts and other necessary correspondence for Sales Managers and distributed group information to internal departments;.
  • Responsible for assisting manager with site visits, sales calls and trade shows.
Assistant to Director of Golf, 1998 - 2002
, ,
  • Responsible for operational needs of the Director and the resort golf shop;.
  • Handled personnel administration, financial and statistical information, as well as gathered, coordinated and communicated pertinent information;.
  • Acted as golf liaison with conference sales department and outside contacts in the administration and execution of all group golf contracts.
Reservation Agent, 1996 - 1998
, ,
  • Answered and processed telephone sales calls for vacation, group and owner guests;.
  • Responsible for processing reports, correspondence, managing deposits and computer input of information;.
  • Created process to contact guests in advance to pre-book resort activities (dining, golf, recreation, etc.) and increase overall spending per guest, as well as guests resort experience.
Administrative Assistant, 1994 - 1996
Rapid Global Business Solutions, Inc City, STATE,
  • Assistant to three attorneys plus paralegal and provided office support by greeting clients, answering phones, processing payments, preparing documents and dictation.
Reservation & Front Desk Agent, 1989 - 1994
  • Responsibilities included selling of five room bed & breakfast, as well as lodging property that represented various condominiums, townhouses and homes.
  • Duties included greeting guests, booking and log reports.
Areas of Expertise
  • Webmaster
  • Microsoft Office
  • Springer Miller Systems
  • Delphi
  • Caterease
  • ACT Sales Software
Associate of Arts: Business Management, Expected in 2005
Professional Affiliations

Amelia Island Fernandina Beach Yulee Chamber of Commerce

Professional Club Marketing Association

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Job Titles Held:

  • Membership Director
  • Catering Director
  • Wedding & Event Planning Manager
  • Conference Sales Assistant
  • Assistant to Director of Golf
  • Reservation Agent
  • Administrative Assistant
  • Reservation & Front Desk Agent


  • Associate of Arts

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