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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Results-oriented Membership Director with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Highlights
  • Skilled multi-tasker
  • Microsoft Office software proficiency
  • Training and development
  • Scheduling
  • Member relations specialist
  • Multi-line telephone proficiency
  • Social media knowledge
  • Supervision and training
  • File/records maintenance
  • Customer service-oriented
  • Enthusiastic team player
  • Strong problem solver
  • Self-directed
  • Professional and mature
Skills and Accomplishments

Implemented a new software system that manages every aspect of the Champaign Family YMCA's operations.

Professional Experience
05/2012 to Current
Membership Director Institute For Nonprofit News Fort Worth, TX,

Recruit, hire, and train membership services staff to provide exceptional service to members and program participants.

Responsible for building supervisors who open and close the facility.

Supervision of all aspects of member services including direct sales and marketing to increase member base.

Assure the integrity of all financial transactions at the Welcome Center

Perform administrative duties that include data processing, systems development, report generation, and data analysis.

Responsible for a volunteer recruitment plan that maintains a network of active volunteers for the cause-driven organization.

Responsible for department budget and fiscal management

Function capably as part of the staff leadership team to effectively support and promote the Association's mission, goals, and desired outcomes.

07/2005 to 05/2012
Long-Term Substitute Teacher Little Lukes Fulton, NY,

Various teaching assignments in kindergarten through third grade

Long term assignments lasting 3-6 months to cover a teacher's absence due to pregnancy.

2009 to 04/2011
Before and After Care Director Champaign Family YMCA City, STATE,

Supervised multiple locations that provide child care before and after school

Responsible for meeting ODJFS childcare guidelines

Education
Expected in 2005
Bachelor of Science: Early Childhood Education
Urbana University - Urbana, OH
GPA:

Graduated Summa Cum Laude

Urbana University Academic Achievement Award

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Resume Overview

School Attended

  • Urbana University

Job Titles Held:

  • Membership Director
  • Long-Term Substitute Teacher
  • Before and After Care Director

Degrees

  • Bachelor of Science

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