High-Achieving Business Development Expert, Driven Non-Profit Professional, Dynamic Trainer/Facilitator offering consistent track record of success growing company profits through effective training, management, planning and leadership.
Extensive education in Diversity & Inclusion, adult learning theory and application and instructional design. Approaches each project with a unique perspective, enhancing innovation & performance.
Positively impacts organizations by: Redefining workplace culture with emphasis on Customer Satisfaction, Employee Engagement & ROI.
Skills
Membership Professional
Business Development
Sales Training & Leadership
Nonprofit & Fundraising
Diversity and Inclusion Leadership
Learning and Development
Unconscious Bias
Conflict Resolution
Relationship Building and Rapport
Lead Generation
Networking
Territory Management
Education
Cornell UniversityIthaca, NYExpected in 05/2021 – –Professional Certification:Diversity And Inclusion - GPA:
Aldo Civico InternationalNew York, NY, Expected in 04/2020 – –Professional Certification:Peace And Conflict Resolution Studies - GPA:
The Center For Teacher ExcellenceAtlanta, GA., Expected in 06/2016 – –Associate of Applied Arts:K-12 Classroom Management - GPA:
Humanext Irving, TX, Expected in 10/2015 – –Associate of Arts:Intercultural, Multicultural, And Diversity Studies - GPA:
Work History
Children's Hospital Boston - Chief Diversity Officer Boston, MA, 01/2019 - Current
Facilitates Training and Workshops regarding inclusive hiring practices, unconscious bias and diversity, equity and inclusion (DEI) issues.
Innovates training processes by reviewing existing programs, leveraging feedback from ERG's, associates, and working with HR, legal and compliance teams.
Creates forward-thinking initiatives to improve workplace inclusion and employee engagement.
Provides conflict resolution to complex and confidential DEI related issues.
Follows DEI programs closely to assess effectiveness and make proactive changes to meet changing demands.
Serves as representative in various civic and community functions to further enhance company image and develop additional business.
Institute For Nonprofit News - Membership Director Minneapolis, MN, 02/2017 - 07/2019
Served as director & primary consultant for TRA members, GDRA board of directors, prospective member restaurants & industry affiliates.
Surpassed (475K) annual revenue, recruitment, training, retention, market penetration and membership satisfaction goals set by CEO through annual budget.
Designed & delivered presentations for prospective TRA members.
Conducted consultative meetings with restaurant owners, general managers & staff.
Created & co-hosted bi-weekly, monthly, quarterly & annual member events.
Planned, promoted & attended industry tradeshows and events with display materials.
Served as restaurant industry expert on member benefit programs to match member needs with TRA procured solutions.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Bright Horizons Family Solutons - Director of Business Development Early, TX, 07/2015 - 10/2017
Successfully managed fundraising benchmark of 750K Annually.
Identified new corporate sponsors and maximized fund development opportunities.
Actively participated in execution and management of MDA’s fundraising programs including handling logistics and follow through on multiple events/ programs simultaneously.
Engaged donors of all levels; met with sponsors and patient families to educate them about MDA’s fundraising events and special events, answering questions that may arise.
Advised and assisted in development of organization-wide fundraising strategies, plans, and budgets.
Developed and delivered organized, structured, and persuasive presentations.
Communicated MDA’s healthcare and research involvement and social services to local community and increased sponsorship of events.
Consistently exceeded quotas through penetration of new partnerships and donors.
The Dallas Arboretum And Botanical Society, DABS - Membership Development Director (Director of Member Events) City, STATE, 04/2009 - 05/2011
Primary goal was to increase revenues and grow and retain Membership in DABS.
Principal responsibilities included contacting corporate level and individual level leads, identifying and cultivating relationships, providing tours and making presentations, corresponding and gift acknowledgment, supervision of customer relations staff, oversight of 60+ membership volunteers, and resolving member related issues.
Secondary responsibilities required organization and management of16 annual Members Only Events, directing Kids Club Program in partnership with Dallas Zoo, DMA, Crow Collection, Trinity River Audubon, etc., and writing newsletter submissions.
Maintained highly intensive schedule of visiting with potential donors and delivering compelling presentations and comprehensive fundraising proposals.
Created fundraising strategies tied to Arboretum's institutional mission, programs and goals.
Drove client retention and satisfaction to establish non-profit membership loyalty.
Identified new sources, both individual and business, of support as donors and vendors.
Cultivated relationships with community, business and local civic leaders in order to draw attention to institution and bring in new donors and volunteers.
Created fundraising materials utilized for social media, websites and mass mailings.
Organized and spoke at events and galas.
The Arc Of Texas/Sterling & Baxter Dallas - Director of Community Donations City, STATE, 03/2007 - 02/2009
Responsible for oversight & establishment of (50) Community Donation site placements monthly.
Prepared and delivered informative, sound presentations and other promotions to community audiences.
Procured commercial real estate needed to fulfill project requirements and community outreach activities.
Developed and promoted corporate brand, images and identity to media and public.
Built and strengthened industry partnerships to improve placements, amplify coverage and maximize effectiveness of marketing strategies.
Wrote engaging and successful press releases to control information and public opinion.
Irving Las Colinas Chamber Of Commerce - Membership of Manager and Investor Relations City, STATE, 03/2004 - 10/2007
Recruited and Retained ILCC Members and Fortune 500 Investor Level Partners.
Recommended member levels, packages and services in alignment with specific business needs, requirements and specifications.
Planned and directed member events to boost satisfaction and enhance business results.
Engaged prospective members through networking events, seminars and workshops.
Used innovative strategies to promote exceptional member experience and create positive environment.
Developed and managed multiple project budgets.
Trained and developed volunteers and ambassadors to support Chamber programs, events and committees.
Met and exceeded aggressive targets to drive success and strengthen membership base and positively impact profits.
Accomplishments
COMMUNITY AND CIVIC PARTICIPATION
City of Irving, Texas – Board of Directors Arts and Culture and Irving Museums (December 2016 - December 2018).
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School Attended
Cornell University
Aldo Civico International
The Center For Teacher Excellence
Humanext
Job Titles Held:
Chief Diversity Officer
Membership Director
Director of Business Development
Membership Development Director (Director of Member Events)
