Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Multi-talented Medication Technition consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Enthusiastic Pet Care Associate determined to work hard in fast-paced environments. Team-driven and compassionate towards all animals. Ready to tackle new challenges and create personalized play sessions in animal-focused role.

Grooming experienced in dog washing. Known for providing customers with excellent care and treatment. Trained to calmly handle distressed animals during grooming.

Focused and reliable waitress bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.

  • Dog behavior insight
  • Safe nail trimming
  • Customer service
  • Supervision
  • Process improvement
  • Communications
  • Medication Administration
  • Privacy and confidentiality
  • Menu Memorization
  • Food Preparation and Safety
  • Table Setting Knowledge
  • Guest Seating Arrangements
  • Daily Specials Memorization
  • Table setting
  • Tableside service
  • Cash Handling
  • Food running
  • Communication skills
  • Fur cutting techniques
  • Team building
  • Relationship development
  • Problem resolution
  • Organization
  • HIPAA Compliance
  • Infection Control
  • Team management
  • High-Volume Dining
  • Ordering Procedures
  • To-Go Order Preparation
  • Order Accuracy
  • Food Tray Carrying
  • Beverage preparation
  • Food preparation
  • Dining area cleanliness
  • Stocking and replenishing
Work History
10/2019 to Current Medication Technician Renewal Inc | Pittsburgh, PA,
  • Reviewed patient progress to document effects of any prescribed medication.
  • Turned and repositioned patients to prevent bedsores.
  • Assisted in maintaining conducive environment for residents by adhering to infection control policies.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Interacted and communicated easily with department personnel and public.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Kept clients engaged in social networks and communities.
  • Planned, prepared and served meals and snacks according to prescribed diets.
01/2019 to 08/2020 Waitress Life Care Centers Of America | Las Vegas, NV,
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Bussed and reset multiple tables per shift, working efficiently to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted positive service to customers, successfully increasing referrals and walk-in business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Used cash registers and credit card machines to cash out customers, handling cash per event.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Prepared beverages and filled food orders for customers.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Upsold multiple specialty items to increase overall sales and exceed targets.
03/2016 to 09/2018 Groomer Vca Antech, Inc. | Oshtemo, MI,
  • Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including pet food, treats and toys.
  • Picked up and placed animal waste produced in public areas in proper receptacles.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Boosted animal health for dogs and cats by carrying out optimal feeding and watering schedule.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Worked with multiple animals each day to provide skilled bathing and grooming services.
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Met with clients to discuss cut and style preferences prior to caring for animals.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
Expected in 07/2020 High School Diploma | Land O' Lakes High School, Land O' Lakes, FL GPA:

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School Attended

  • Land O' Lakes High School

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  • Medication Technician
  • Waitress
  • Groomer


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