Medical Transportation Coordinator Resume Example One Call

MEDICAL TRANSPORTATION COORDINATOR

Professional Summary

Supervisor with over 14 years of successful experience in personnel management and production supervision. Recognized consistently for performance excellence and contributions to success in aviation industry. Strengths in time and personnel management backed by training in Leadership, Aviation Mechanical systems, Business, and Information Technology .

Skills

Scheduling
Shipping and Receiving
Invoice Processing
Product Knowledge
Customer Complaint Resolution
Predictive and Preventive Maintenance
Maintenance Scheduling
Budget control

Contract Management
Performance maximization
Reading comprehension
Microsoft Office
Supervision
Clerical
Interpersonal Communication

Work History

Medical Transportation Coordinator, 09/2019 to Current
One Call – Springfield, MO

Provided timely transportation of diverse clients to healthcare facilities, including patients, families and staff members.
Coordinated dispatching of dozens drivers to accomplish daily delivery requirements.
Resolved conflicts and negotiated mutually beneficial agreements between parties.

Staff Sergeant, 06/2004 to Current
Missouri Army National Guard – Springfield, MO

Managed all aspects of administrative and personnel needs of ground supply operations.
Inspected and maintained Aircraft, Ground vehicle and Ground Support machinery and parts for Theater operation.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Handled administrative requirements smoothly and efficiently, including maintaining records and submitting Daily reports.
Eliminated downtime and maximized revenue by providing top project quality control.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Used Microsoft Word and other software tools to create documents and other communications.

Installation Technician, 03/2018 to 03/2019
Federal Protection – Springfield, MO

Completed timely project management within budget constraints on multi-faceted problems for executive leadership, while fostering meaningful relationships with contractors.
Performed routine maintenance on Security and monitoring to alleviate issues.
Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
Fostered sales and increased revenue by advertising products and services.
Collected customer signatures once installations and repairs were finished to complete fence process.
Completed extensive job report for each service call.
Installed over 50 security and monitoring system products per week.
Maintained updated knowledge of all equipment, products and services to properly educate customers.
Evaluated equipment to determine if it needed to be repaired or replaced.
Computerized office activities and maintained customer communications, including data and record tracking correspondences.

Regional Lead Service Technician, 09/2013 to 09/2017
Curvature – Springfield, MO

Developed detailed maintenance schedules for multi function devices to maximize equipment lifetimes.
Accurately and efficiently installed equipment, including network and printing systems.
Efficiently troubleshot and repaired network and office equipment to cut company costs and maximize productivity.
Explained diagnostic findings to customers and outlined repair or service options.
Assisted team members with Network equipment troubleshooting and diagnostics.
Gained knowledge of standard equipment, including manufacturer repair guidelines.
Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
Serviced network, printing and office equipment for expedient repair and minimal downtime.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Oversaw and optimized work of 12 technicians performing high-quality maintenance and repair work.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Identified individual employee's unique work styles and adapted management methods.
Provided coaching and counseling to 12 employees to encourage professional growth as well as meet short- and long-term goals.
Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Prepared and managed work schedules, vacation and sick time accurately on monthly basis.
Delegated tasks to others on grooming team.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Measured team performance and reported metrics to leadership team members.

Education

Bachelor of Science: Aviation, 05/2011
University Of Central Missouri - Warrensburg, MO

Bachelor of Science: Information Technology, Expected in 05/2023
University Of Missouri - Columbia - Columbia, MO

Bachelor of Science: Business Administration, Expected in 05/2023
University Of Missouri - Columbia - Columbia, MO

Resume Overview

Companies Worked For:

One Call
Missouri Army National Guard
Federal Protection
Curvature

School Attended

University Of Central Missouri
University Of Missouri - Columbia

Job Titles Held:

Medical Transportation Coordinator
Staff Sergeant
Installation Technician
Regional Lead Service Technician

Degrees

Bachelor of Science : Aviation , 05/2011
Bachelor of Science : Information Technology , Expected in 05/2023
Bachelor of Science : Business Administration , Expected in 05/2023

Medical Transportation Coordinator Resume Example

Resume Score: 80%

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