Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking and reliable individual with strong ability in Customer Service and providing fast and accurate service. Offering great customer service, excellent communication skills and completing tasks in a timely manner. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Inventory counting
  • Increasing efficiency and productivity
  • Warehousing and delivery
  • Inspecting goods
  • Safety practices
  • Tracking inventory levels and orders
  • Documentation skills
  • Excellent Communication Skills
  • Data management
  • Leadership
  • Team building
  • Relationship building
  • Multitasking
  • Excellent Customer service
  • Excel spreadsheets
  • Inventory Management
  • Strong problem solver
  • Meticulous attention to detail
  • Professional and mature
  • Team collaboration
  • Scanning and copying
  • Critical thinking
Experience
Medical Supply Technician, 03/2020 - 05/2021
Department Of Health And Human Services Rosebud, SD,
  • Monitored expiration dates, rotating stock to limit outdated product and removed outdated items from use.
  • Determined stock levels needed for non-recurring, specialized items based on usage, inventory and projected depletion.
  • Confirmed availability of recurring supply items managed and distributed through computerized inventory management system.
  • Strengthened integrity, developing organization systems for records, reports and agendas.
  • Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.
  • Inventory and replenish assigned hospital departments with medical supplies needed, including IV solutions.
  • Provide excellent customer service
  • Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
Office Automation Clerk, 04/2018 - 07/2018
Mantech International Corporation Morrisville, NC,
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
  • Received and screened high volume of internal and external communications.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Sales Associate, 04/2013 - 12/2013
Scioto South Charleston, WV,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted customers by finding needed clothing, jewelry, or shoe items and checking inventory for items at other locations.
  • Prepared cash deposits up to $15,000.00 with zero discrepancies.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Assistant Manager, 02/2012 - 04/2013
Warnermedia Troy, NY,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Supported sales management initiatives to optimize business development.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Completed inventory audits to identify losses and project demand.
  • Delegated daily tasks to team members to optimize group productivity.
Education and Training
High School Diploma: , Expected in May/2009
-
Gallup High School - Gallup, NM
GPA:
Associate of Science: Computer Information Technology, Expected in
-
University of New Mexico - Gallup, NM,
GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Motivated co-workers by encouraging teamwork, rewarding positive behavior, and prompting optimism.
  • Performed daily administrative functions such as answering calls and emails, greeting visitors, invoicing and maintaining the inventory of office supplies.
  • Greeted and assisted customers with various issues and provided satisfactory solutions to issues.
  • Exceeded customer expectations and completed tasks in a timely manner.

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Resume Overview

School Attended

  • Gallup High School
  • University of New Mexico

Job Titles Held:

  • Medical Supply Technician
  • Office Automation Clerk
  • Sales Associate
  • Assistant Manager

Degrees

  • High School Diploma
  • Associate of Science

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