Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Driven and compassionate health care professional with 20Â years hands-on experience in fast-paced Military, DOD and VA hospital environments. Accountable and responsible with a strong focus on patient wellness.Thought leader and change agent in health care and Medical Centers. Â Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Licenses
CPR Certification
Customer Service Professional Certificate
OSHA Certificate
Leadership Essentials Certificate
NAEMT Pre-Hospital Trauma Life SupportÂ
HIPPA Annual training, Privacy act of 1974.
Skill Highlights
Understands mobility assistance needs
Charting expertise
Understands medical procedures
Quick problem solver
Medical terminology knowledge
Schedule management
Self-starter
Microsoft Office
Employee training and development
Time management
Meeting planning
Dental terminology knowledge
Staff motivation
Meticulous attention to detail
Time management
Dedicated team player
Understands grammar
Active listening skills
Strong organizational skills
Customer service expert
Government relations knowledge
Relationship and team building
Staff training and development
Medical Assisting specialist
Practiced in sterilization techniques
Medical coding capability
Medical instrument sterilization mastery
Professional Experience
04/2013 to CurrentMedical Supply TechnicianDepartment Of Health And Human Services | Boston, MA,
-present Sterile, Processing, and Service (SPS)-Maintain a large array of items to provide the medical center with medical supplies, equipment, instrument trays, sets, and information.- Prepare and provide the full range of trays, sets, and scopes used at the medical center. Encompassing the cleaning, preparation, testing, and sterilization, dating and inspecting the items.- Complies with SPS operations, Policy and Procedure Manuals- Collect items, transporting to cleaning area, removes gross contamination and disassemble equipment. Clean with Appropriate solution, decontaminates and sterilizes, test operation of equipment and preventative maintenance dates.- Initiates work orders for Bio-Medical section for needed repairs.- Uses sound judgment in decision making SPS demands. Responsible for sterilization verification, utilizing steam or ETO.-Responsible for all documentation of sterilization, signing all verification made.-Maintain proper record keeping of Biological testing. - Knowledgeable in Human anatomy, physiology, microbiology, infection control, decontamination, surgical instrumentation and packaging.   Formed and implemented comprehensive strategic plan for business operations to leverage advantages of Electronic Health Record (EHR) and Practice Management system; prepared cost-benefit and ROI analyses.Streamlined business process workflow based on time studies, increasing workflow by an estimated 15%. Authored system design procedures, testÂ
1992 to Current Hospital Corpsman/ Dental Tech US Navy Active/ Reserves | City, STATE, -Manager, Operational Division (First Class E-6)Oversaw 3,000 operational billet command, providing leadership for administrative medical and training readiness. -Managed $65K annual budget, logistics, inspections, and training activities. Played integral part in planning Strong Angel I exercise by testing patient tracking application, demo DARPA One Translation System, and writing scripts for mock refugee exercise. -Supervised inventory management system that saved $400K+ in administrative losses. -Trained subordinates on the use of automated systems Medical services- Medical Department head Supervisor:  Medical and dental readiness for reservist called to active duty.  Medical and dental record screening, Annual Physicals, immunization, blood work, Audio Grams, visual acuity, color vision test and management of care for injuries and illness.-Formed and implemented comprehensive strategic plan for business operations to leverage advantages of Electronic Health Record (EHR) and Practice Management system; prepared cost-benefit and ROI analyses.-provides administration support to the professional staff in health care delivery in the diversified Inpatient care setting, utilizes working knowledge of all medical center programs and services. -Provides  assistance and administrative matters in the Navy Medical Centers. interest to include duties related to the receipt, intake, and indexing of health and administrative information.- Provides  technical advice and administrative support.  With efficient admission, transfer, inpatient care, and discharge of patients. - Schedules a variety of appointments; to  other Navy/ Army and VA Centers. Notifies clinical staff of appointments and availability and time of transport.- Prepares Release of Information requests.  Understands DoD, VA policies and regulations.  Performs Receptionist duties, obtains financial information, uses VistA, Computerized Patient Record System , Patient Treatment File (PTF), and have great customer service skills.
09/2008 to 04/2013Sterilization/ Dental Tech DOD Fair Bank Dental Clinic | City, STATE, -Provides accurate personnel and workload information Program Director for use in staffing decisions and human resource distribution. Utilizes the Standard Labor Data Collection and Distribution Application (SLDCADA) and Defense Medical Human Resource System Internet (DMHRSI)-Designs, executes and maintains policies and procedures, standards methods and technologies within organization. Work close with the supervisor to collaborate Medical, practices within the Department administrative arena including performance tasks contributing to the efficiency, effectiveness and productivity of multiple functions and programs within the span of control.-Augments the Army dental infection control team with implementation of handling proper, practices throughout data collection, procedures and education of applied concepts to new members using established systems to collect metrics on which business and management decisions are based.-Identified designs and plans the resolution of problems through research, analysis and testing of alternative approaches and solutions.-Immediate supervisor to administrative staff; ensures professionalism and obligations are carried out in an effective and efficient way to meet goals and needs of department.-Performs monthly collection, compiling, collation and query distribution of data/metrics from Microsoft database systems.-Develops and administers data standards, policies and procedures for dental Databases.-Approving Official for military and civilian supplies ordering, management, control and tracking of all supplies, equipment upgrades and renovation for the Army Dental Department using established supply specifications, requirements and procedures within the micro purchase threshold limit.-Department Customer Service Representative; works with various patient populations on feedback in relation to the department and in some cases command complaints and complements.
Education and Training
Expected in 2012Bachelor of Science | Health Care Management Trident University , Cypress, CAGPA:
3.6 GPA
Graduated Summa Cum Laude
Expected in 1992------------------------------------------------ | General Corpsman/ Dental Hospital Corpsman/ Dental Tech School, San Diego, CAGPA:
Coursework in Medical Assisting/ Administration
Coursework in Human Services
Coursework in Anatomy, Physiology and Health Assessments
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
