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MEDICAL / SUPPLY TECHNICIAN Resume Example

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MEDICAL / SUPPLY TECHNICIAN
Professional Summary

Medical Service Technician and Military Veteran July 2000 – May 2014 offering 13 years of experience providing senior level medical and customer service support. Chosen by senior leadership to provide supervision for over 1,500 DOD personnel within the medical department. Responsibilities include daily primary care activities, preventive medicine, trauma and emergency care. Recipient of multiple awards for outstanding performance and professionalism in the United States Navy. Since 2014 I have spent time working as a medical technician, and most recently a supply technician during the Martinsburg VAMC Covid19 response. Recently I completed the Google IT Support Professional Certificate and will be working towards the Comptia A+ to increase my skillset and make myself more marketable in the workplace. In Jan 2021 I will begin a degree in computer networking or cyber security from Blue Ridge Community and Technical College. The application is pending but will be approved for the spring 2021 semester, and I should be able to produce the paperwork upon request

Skills
  • Leadership / Supervision
  • Technical Support
  • Operational Planning
  • Total Client Focus
  • Risk Management
  • Training and Development
  • Policy Implementation
  • Organization / Communication
  • Excellent customer service
  • Leadership
  • Mechanical
  • Microsoft Office Suite
  • Network management
Work History
09/2014 - 08/2020MEDICAL / SUPPLY TECHNICIAN | Martinsburg VA Medical Center - Martinsburg, WV
  • Provided medical support to Martinsburg VAMC EENT clinic that is responsible for veteran's ophthalmic needs and advanced care for patients that reside in Pennsylvania, Virginia, Maryland, Washington DC.
  • Conducted ophthalmic coherence tomography testing on a daily basis from Sep 2014 to Dec 2019, this includes brining clinics daily average for patient testing from 15 day to 35-40 per day.
  • During this time, I was able to bring quality and consistency to test results that would prove critical to maintaining patient's eye health.
  • From 2014 to 2019 averaged between 7000 to 10000 patient encounters per year.
  • Actively pursued collateral responsibilities to include medication supply inventory duties and Martinsburg VAMC laser safety committee.
  • Volunteered for Martinsburg VAMC patient / staff screening station.
  • Responsible for screening patients and staff as well as checking temperatures of all personnel coming onboard campus at the onset of the corona virus outbreak.
  • Maintaining excellent customer service skills.
  • Training and experience in supply management to include sending, receiving and inventory and distribution of supplies and equipment needed to run large hospitals.
  • This includes everything from office supplies, routine medical supplies, medication, or even live tissue.
  • Delivered and received supplies daily to help ease difficult tasks of running major hospitals easier.
  • Working with smiles and attitudes with customer encounters that customers often find pleasant.
  • Collected, prepared, and disposed of medical specimens.
  • Resolved problems, improved operations and provided exceptional service.
  • Carried out day-day-day duties accurately and efficiently.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
04/2014 - 06/2014Ophthalmic Photographer | Tennessee Retina - Nashville, TN
  • Responsible for ophthalmic testing for high-volume retina specialists located in Nashville TN.
  • Performed testing for patients that required in-depth analysis of areas on or around the retina.
  • Testing includes Fundus Photography, Fundus Angiography, and Optical Coherence Tomography for anywhere from 35 to 45 patients per technician per day.
  • Prepared from 150 -200 patients per week for examinations and testing.
  • Maintained ophthalmic instruments or equipment.
  • Optimized schedule and enhanced patient safety by maintaining clean, safe and well-organized examination rooms.
  • Administered anesthetic drops and positioned patients for successful ophthalmic testing procedures.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
02/2005 - 04/2014Medical Service Technician | UNITED STATES NAVY - Marine Corps Base Camp Lejeune, NC
  • Worked closely with other military service to help obtain physicals and other paperwork related to compensation and pension, among service-related activities.
  • Responsible for this part under different military commands from June 2007 – Oct 2009, and from Jul 2010 – Jan 2012.
  • Provided medical support to include both emergency medicine, administrative and primary care functions for wide range of patients to include Active Duty Military, Military Dependents, and DOD personnel.
  • Processed over 8,000 patient encounters annually for NHCL Optometry Clinic to help maintain mission readiness for nearly 40,000 US Marines assigned to MCB Camp Lejeune.
  • Responsible for Optometry Clinic annual budget in excess of $45K and accountable for approximately $400K in equipment with zero losses, which helped to keep clinic expenditures low.
  • Collateral duties included desktop, printer and network management from Mar 2005 to Jan 2008.
  • Deployed 3 times in support of Operation Iraqi/Enduring Freedom.
  • Chosen by senior leadership to provide supervision for over 1,500 DOD personnel within medical department.
  • Responsibilities include daily primary care activities, preventive medicine, trauma and emergency care.
  • Proved throughout the years that I am ready to work and excel within a team environment with 14 years of service, 4 deployments, 3 of which were to combat zones.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Created safe operating environments for invasive and non-invasive procedures.
  • Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count.
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
  • Collected, prepared, and disposed of medical specimens.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Trained and mentored students and junior team members in laboratory protocols and compliance standards.
  • Conserved laboratory resources by using equipment and supplies as needed to accomplish job results.
  • Oversaw department updates such as changing methodologies and improving workflow.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Supported Dental Technicians with essential duties and critical dental care in field environments.
  • Meticulously documented patient treatment details for distribution to next level of medical treatment staff.
  • Monitored general health of unit through daily health checks and education to prevent spread of disease in close quarters.
  • Collected, inventoried and distributed field medical supplies both in combat areas and rear positions.
  • Maintained treatment facility cleanliness and stock supply to support unit's effective treatment of patients.
  • Supported field evacuation procedures under varying conditions including enemy fire, extreme heat and subzero temperatures.
  • Supported mission and field units with administrative and technical medical assistance.
  • Enacted and enforced field medical sanitation procedures to keep field unit healthy and free of infections.
  • Used backboards and spinal immobilization devices to prepare patients for placement on stretchers.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Used first aid and preventive medical procedures to stabilize critically ill patients.
  • Entered data accurately on computer, including demographics, grossing descriptions and clinical diagnosis.
  • Prepared specimens for testing procedures.
01/2000 - 02/2004Avionics Electronics Technician | UNITED STATES NAVY - Jacksonville, FL
  • Responsible for maintenance, safety, and security for 10 aircraft assigned to maintain at any given time.
  • Ensured proper function of all equipment used for communication to and from other aircraft, within aircraft, ground support and between individual pieces of equipment.
  • Value for equipment in question exceeded 2 million dollars.
  • Inspected work of aircraft mechanics performing maintenance, modification, or repair and overhaul of aircraft and aircraft mechanical systems to ensure adherence to standards and procedures.
  • Managed and maintained electronic equipment and programs needed for daily operations of no less than 9 aircraft.
  • Maintained testing and diagnostic equipment essential to daily maintenance and operational readiness of forward operation aircraft squadron.
  • Lubricated shafts, bearings and gears to maintain optimal performance.
  • Completed preventative and reparative maintenance on aircraft electronics and computer systems.
  • Completed quality assurance checks for service work and completed documentation outlining updates.
  • Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
  • Performed thorough visual and physical inspections of all electrical parts.
  • Repaired and installed wiring, connectors, control boxes antennas and other pieces.
  • Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
  • Serviced aircraft systems, including electrical, pumps and air handling.
Education
10/2020Coursera, OnlineGoogle IT Support IT Support Professional Certificate: Information Technology
Leadership Course, Marine Corps Base Camp Lejeune, NCNo Degree: Navy Leadership
Naval Trauma Training Center, City of Los Angeles, CANo Degree: Pre Hospital Trauma Life Support
Hospital Core School, Great Lakes, ILNo Degree: Emergency Medical Technology
Additional Information
  • AWARDS , Navy / Marine Corps Achievement Medal Combat Action Badge Presidential Unit Citation Afghanistan Campaign Medal Iraq Campaign Medal
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Resume Overview

Companies Worked For:

  • Martinsburg VA Medical Center
  • Tennessee Retina
  • UNITED STATES NAVY

School Attended

  • Coursera
  • Leadership Course
  • Naval Trauma Training Center
  • Hospital Core School

Job Titles Held:

  • MEDICAL / SUPPLY TECHNICIAN
  • Ophthalmic Photographer
  • Medical Service Technician
  • Avionics Electronics Technician

Degrees

  • Google IT Support IT Support Professional Certificate : Information Technology
    No Degree : Navy Leadership
    No Degree : Pre Hospital Trauma Life Support
    No Degree : Emergency Medical Technology

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