medical social worker resume example with 11 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Capable Medical Social Worker well-versed in educating patients, coordinating treatment plans and setting up program referrals. Knowledgeable about documentation, recordkeeping and insurance requirements. Using 6 years of experience in field to deliver exemplary patient support.

  • Microsoft Office (10+ years)
  • Suicide risk assessments (6 years)
  • PTSD support groups (4 years)
  • Training in grief counseling (4 years)
  • Psychiatric population familiarity (6 years)
  • Extensive DSM-IV knowledge (6 years)
  • Clinical documentation (6 years)
  • Experienced in psychoanalytic psychotherapy (6 years)
  • Social Work (6 years)
  • Individual / Group Counseling
  • Motivational Interviewing
  • Case Management
  • Group Therapy
  • Crisis Intervention
  • Alzheimer's Care
  • Hospice Care
  • Dementia Care
  • Community Health Services
  • Community Resource Referral
  • Individual Counseling
  • Visiting Patient Homes
  • Worker Supervision
  • Assessing Needs
  • Gathering Referrals
  • Coordinating Services
  • Patient Evaluation
  • Medicaid and Medicare Paperwork
  • Social Research
  • Originality and Creativity
  • Treatment Plan Modification
  • Educating Families
  • Medical Advocacy
  • Quality of Life Guidelines
  • Conducting Assessments
  • Abuse and Neglect Investigation
  • Environmental Impediments Management
  • Social History Intake Procedures
  • Progress Monitoring
  • Psychosocial Assessments
  • Team Collaborating
  • Networking with Staff
  • Service Access Enhancement
  • Patient Care Activities
  • Family Member Counseling
  • Medical Records Management
  • Word Processing
  • Developing Patient Care Plans
  • Admitting Processes
  • Medication Side Effect Knowledge
  • Disease Management Standards
  • Patient Health Information Access
  • Improving Wellbeing
  • Protective Services
  • Coaching and Development
  • Conflict Negotiation
  • Paperwork Organization
  • Training and Teaching
  • Desktop and Laptop Computers
Work History
07/2019 to 08/2022 Medical Social Worker Children's Memorial Hospital | Lake Forest, IL, Ocala,FL
  • Completed psychosocial evaluations and needs assessments.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Coordinated program referrals for community-based resources.
  • Explained medical care options to help families make informed healthcare decisions.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Provided ongoing counseling to help patients deal with conditions and processes
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Organized clinical documentation, treatment plans, and referrals.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Prepared all required treatment records and reports.
  • Preserved and prepared reports and treatment records.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
11/2013 to 07/2019 Clinical Facilitator/Social Worker Norsk Hydro Asa | Ulm, DE, Crystal River,FL
  • Maintained patient charts and confidential files
  • Coordinated with doctors, physician assistants, and nurses to develop care plans for patients
  • Responsible for case management and medication management
  • Provided behavioral/emotional support for those with dementia and Alzheimer's
  • Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources
  • Disciplined, energetic employee who quickly establishes rapport with patients and colleagues
  • Sound, ethical and independent decision-making abilities
  • Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse or mental illness
  • Worked with over 100 clients with co-occurring disorders
  • Diagnosed clients using DSM-V criteria
  • Charted and recorded information in client files
  • Referenced and used various therapy techniques, including psycho-dynamic, family systems, cognitive behavioral and lifespan integration psychotherapy
  • Conducted therapeutic individual and group therapy sessions on various topics including but not limited to grief counseling and support groups for various mental illnesses.
08/2015 to 08/2016 Student Social Work Intern Hospice Of Marion County | City, STATE, Ocala,FL
  • Charted and recorded information in client files
  • Conducted comprehensive initial in-home psycho-social assessments
  • Collaborated closely with treatment team to appropriately coordinate client care services
  • Guided clients in understanding illnesses and treatment plans
  • Assessed and wrote daily progress notes for each client visited and assigned to caseload
  • Completed documentation for all clients attending group sessions
  • Responsible for clinical case management, client risk assessments, and interventions including motivational interviewing, grief related interventions, and grief therapy.
08/2011 to 02/2014 Front Desk Receptionist Plantation On Crystal River | City, STATE, Crystal River,FL
  • Greeted and registered guests and issued room keys
  • Kept records of room availability and guests' accounts, manually or using computers
  • Recorded guest comments or complaints, referring customers to managers as necessary
  • Assisted guests with any special requests during their visits
  • Contacted housekeeping or maintenance staff when guests reported problems
  • Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability
  • Processed guest payments for room charges, food and beverage charges and phone charges
  • Recommended top dining and entertainment options for guests in the Crystal River area
  • Answered department telephone calls within 3 rings, using correct salutations and telephone etiquette
  • Delivered requested items to guests’ rooms
  • Fostered strong working relationships with all hotel departments.
Expected in 08/2016 to to Master of Arts | Social Work University of Southern California, Los Angeles, CA GPA:
Expected in 08/2014 to to Bachelor of Arts | Psychology Argosy University, Phoenix, AZ, GPA:
Additional Information
  • August 2016 Awarded the Dean's List for a GPA of 3.857
  • Previously Registered Clinical Social Work Intern; currently able to test for licensure

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Resume Overview

School Attended

  • University of Southern California
  • Argosy University

Job Titles Held:

  • Medical Social Worker
  • Clinical Facilitator/Social Worker
  • Student Social Work Intern
  • Front Desk Receptionist


  • Master of Arts
  • Bachelor of Arts

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