medical social worker resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Capable Social Worker well-versed in educating patients, coordinating treatment plans and setting up program referrals. Knowledgeable about documentation, recordkeeping and insurance requirements. Using several years of experience in field to deliver exemplary patient support. Trained in providing crisis intervention services in addition to routine care and support. Conducts assessments, sets goals and improves patient quality of life with hands-on assistance. Versatile [Job Title] certified in [Area of certification] and well-versed in crisis management and case management. Offering extensive knowledge of community resources. Proactive and understanding individual committed to serving disadvantaged individuals, special-needs populations, and emancipated youth. Dedicated [Job Title] well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


  • Literacy Volunteers of Oswego County Tutor Training Course, 5/09
  • 21 hours post graduate coursework in Counseling Services, 7/05-12/06
  • Certificate of Completion: Assisting clientele in Emotional Situations, 9/01
  • 48-hour leader certification program on Group Preparation and Selection, Model Approach to Partnerships in Parenting, 8/01
  • Certificate of Achievement, Core Curriculum Series of the Staff Education and Development Program, 11/99

Certificate of Completion, 30-hour Training Program in Interpersonal Mediation Skills, 4/98

  • Worker Supervision
  • Illness Recovery
  • Medicaid and Medicare Paperwork
  • Support Group Organization
  • Rehabilitation Planning
  • Assessing Needs
  • Community Resource Referral
  • Policy Advising
  • Treatment Plan Modification
  • Quality of Life Guidelines
  • Patient Evaluation
  • Medical Advocacy
  • Team Collaborating
Work History
04/2010 to Current
Medical Social Worker Children's Memorial Hospital Glenview, IL,
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Explained medical care options to help families make informed healthcare decisions.
  • Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.
  • Developed and facilitated goal-oriented psycho-education and therapy groups to improve residents' quality of life.
  • Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
  • Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
04/2000 to 04/2010
Social Caseworker Crotched Mountain Foundation Greenfield, NH,
  • Interviewed clients and family members to obtain key information for case planning and management.
  • Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
  • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
  • Attended over hundreds of hours of meetings, conferences and training courses to advance professional knowledge of social work.
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
  • Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.
  • Secured housing, medical care and employment for clients by collaborating with various community agencies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
05/1999 to 04/2000
Resident Counselor Transitional Living Services City, STATE,
  • Mediated conflict to provide safe and secure environment through policy enforcement.
  • Maintained communication with students' counselors, instructors, and staff members to promote supportive environment.
  • Established consistent relationships with students to maintain professional boundaries.
  • Facilitated minor care needs of facility by reporting issues to maintenance department for quick resolution.
  • Maintained individual records of emergency contacts and administrative support documentation for students.
  • Fostered productive and supportive environment for academic and social success.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Enforced policies and safety standards through building and room rounds.
  • Supported personal needs of residents dealing with diverse conditions.
  • Solved grievances and complaints by collaborating with residents.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Conducted tours, orientation and educational sessions for residents and families.
  • Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
Expected in 05/1999 to to
Bachelor of Arts: Interpersonal Communications
SUNY College At Oswego - Oswego, NY
Expected in 05/1997 to to
Associate of Arts:
Finger Lakes Community College - Canandaigua, NY

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Resume Overview

School Attended

  • SUNY College At Oswego
  • Finger Lakes Community College

Job Titles Held:

  • Medical Social Worker
  • Social Caseworker
  • Resident Counselor


  • Bachelor of Arts
  • Associate of Arts

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