Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Overview

Seeking an MSW responsible and challenging position in a growth oriented progressive Institution where my experience and skills will significantly contribute to the overall success of the organization and provide opportunities for my career growth.

Summary of Skills

Microsoft office including outlook, word, PowerPoint, excel, Lotus notes, PC and Mac computers, crisis intervention, STI, case management, medical social work, Substitute teaching, CBEST, APS and CPS reporting.

Expected in 2013
MSW Masters: Social work
California State University - San Bernardino, CA

Social work

Expected in 2009
B. A: Psychology
California state university San Bernardino - San Bernardino, CA


Professional Experience
06/2014 to Current
Medical Social Worker Satellite Healthcare Modesto, CA,
  • Provide quality counseling services by assessing patient/ family system needs, then developing & implementing treatment plans in accordance w/ departmental & medical center policies, * Provides quality counseling services by assessing patient/ family system needs, then developing & implementing treatment plans in accordance w/ departmental & medical center policies, & in compliance w/ the standards of the social work profession.
  • Quality of clinical services is indicated by QM findings, case presentations, documentation review, staff & patient feedback & supervisory discussions Perform bio-psychosocial assessments interview w/ patient, family, &/or significant other according to department policy & standards Provides appropriate crises intervention/treatment to adults, children & families in emergent situations including assessment, counseling, information/referral & providing consultation to physicians & healthcare team.
  • Provides a professional interpretation of patient's condition (i.e., situation, affect, behavior & verbal content) & recommends appropriate psycho-social intervention(s) &/or treatment plan.
  • Develop culturally sensitive assessment that reflects departmental standards & includes: reasons for referral; source of referral; informant name; physical/medical issues; interpersonal & social relations; emotional/psychiatric/adjustment issues including assessment of depression; role performance/social transition; community planning/resources (as indicated); legal/protective issues (as indicated) Provides appropriate counseling services to patients &/or family based on clinical assessment & consistent w/patient's on-going medical condition/needs Provide patient education on subjects related to psycho-social adjustment to medical illness, individually, in classes or groups Assessment demonstrates ability to interpret the social, emotional & behavioral problems/elements as they relate to the patient's medical condition & treatment.
2012 to 2014
Renal Social Worker Veterans Health Administration Cobb County, GA,
  • Utilizing great case management background skills, provided support in all areas of patients' lives including emotional, financial, career, lifestyle adjustment.
  • Conduct Psychosocial assessments Knowledge on kidney disease, dialysis and kidney transplant Knowledge on Medicare/Medicaid and multiple health insurance Strengthen their family and support system Scheduling/Arranging transportation Finding community resources for home health, nutrition Work with an interdisciplinary team Educating patients on renal disease and treatment options Utilize Strengths based Therapy Familiar with Crisis Interventions.
01/2009 to 01/2013
Employment Program Representative Rocketship Education Bay Area, CA,
  • File unemployment claims Work with Microsoft office excel, word, PowerPoint Conducting unemployment insurance eligibility interviews gathering all relevant facts through employer and other contacts and claimant's statement interpreting and applying laws, policies, and precedent decisions consistently to individual cases analyzing employer and claimant statements and resolving conflicts through further questioning and analysis identifying possible false statements and fraudulent claims and reporting to the Investigation Division for possible prosecution resolving all eligibility issues surrounding claimant's unemployed status determining claimant's eligibility for benefits, and informing claimant and employer of decision; paying claims documenting all findings, actions, and decisions; assisting individuals in filing Unemployment Insurance benefit claims; independently reviewing, investigating, and determining eligibility for Unemployment Insurance benefits, in accordance with laws, regulations, and policies; Informing individuals of their rights and responsibilities under the Unemployment Insurance Program.
08/2009 to 03/2011
Substitute Teacher Fontana Unified School District City, STATE,
  • Assume all duties of the regular classroom teacher promptly and in accordance with school rules. This may include bus, lunchroom, playground, hall duty or other duties assigned by the building principal.
  • Follow the instructions left by the teacher or alert the administrator if there are no plans to follow.
  • Check to ensure that there are sufficient supplies in the classroom to carry out lesson plans.
  • Maintain normal classroom routines and discipline procedures
  • Spend the entire assignment working with and for the students. No personal work of any kind should be done. The substitute teacher is expected to carry out the instructions of the regular teacher, including grading daily papers and leaving a summary of work covered.
  • Remain in the classroom if a student teacher of intern is teaching.
  • Maintain a positive learning atmosphere in the classroom. Disruptive student conduct in class in not acceptable. If serious student behavior problems occur, assistance should be sought from a neighboring teacher or a building administrator.
Memberships and Affiliations

NASW CA Region Inland Empire

Latino Outreach Network

Bilingual Fluent in Spanish: Read, speak, and write

benefits, interpersonal, consultation, content, counseling, documentation, filing, financial, Insurance, interpretation, legal, Lotus notes, Mac, medical terminology, excel, Microsoft office, outlook, PowerPoint, word, nursing, policies, presentations, Quality, Read, reporting, Scheduling, Fluent in Spanish, supervisory, transportation, crisis intervention, CBT, STI, Case management

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School Attended

  • California State University
  • California state university San Bernardino

Job Titles Held:

  • Medical Social Worker
  • Renal Social Worker
  • Employment Program Representative
  • Substitute Teacher


  • MSW Masters
  • B. A

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