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Enthusiastic, competent Medical Social Worker experienced in providing patients with necessary education, and coordinating program referrals. Medical Social Worker has superior skills in working in both team-based and independent capacities and is proficient in documenting changes and maintaining records. Bringing strong work ethic and excellent organizational skills to any setting.
- Coordinating services
- Gathering referrals
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- Organization
- Communications
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Medical Social Worker, 01/2020 to Current
Satellite Healthcare – Mountain View, CA,
- Perform psychosocial assessments and evaluations of current needs.
- Collaborate with interdisciplinary team of professionals, as well as patients and families, to determine appropriate treatment options.
- Identify/Advocate/Referr patient/families to appropriate community, resources/agencies where appropriate.
- Document services and collect required data for evaluation.
- Handle all delegated tasks, including creating initial bereavement letter, quarterly bereavement letter and [taking the lead on the We Honor Veterans Program.
- Collaborate and share knowledge of resources with other staff.
- Maintain updated We Honor Veterans knowledge through webinars and continuing education.
- Establish and maintain a relationship with patient and family at monthly home visits.
- Visit hospice patients in their home settings to assess their status and needs.
- Assess and address crisis situations, caregiving concerns, and safety issues.
- Participate in agency marketing activities including scheduled We Honor Veteran Ceremonies and meetings with referral sources.
- Provide patients and their family's education regarding end of life topics to further their understanding of factors underlying patient health problems.
Social Services Director, 10/2019 to 12/2019
Monarch Healthcare Management – Austin, MN,
- Resolved problems and delivered solutions by collaborating with government funding entities, the Ombudsman and state inspectors.
- Analyzed data from surveys, and follow-up services on state inspections, crisis intervention, community referrals and outreach services.
- Inquired and learned different state laws pertaining to PASRR; discharges; psych laws pertaining to sending residents to the hospital (Baker Law); and reportables.
- Managed delivery of social services for 30 residents in need of home health and/or medical equipment.
- Collaborated with team members to identify and accomplish agency objectives.
- Supported corporate staff by compiling data from previous failed state inspections and analyzing the data to develop protocol for the social service department.
- Worked with IDT & administrator to comply with Federal Regulation pertaining to IJ’s, tags issued by the state and for being noncompliant with PASRR's.
- Created spreed sheet to follow to complete Advanced Directive audits.
- Assisted with auditing of complaints, inquires, unusual occurrences, and investigations per state policy and provided follow up as needed.
- Identified residents in need of service, either through direct referral (from families, staff, etc.), or by regular review during visits.
Director of Social Work, 04/2019 to 09/2019
Centers For Specialty Care Group – Mullica Hill, NJ,
- Supervised one employee and a social work intern.
- Advocated for placement of patients into community-based settings.
- Provides psychosocial support to residents and their families, via care conferences and assisted them through the transition process to a higher level of care.
- Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
- Responsible for updating discharge plans for up to 35 skilled residents weekly.
- Developed spreadsheet and procedures for keeping track of skilled patients, admit date, care conference date, discharge date, DME needed and home health information.
- Created discharge summary form and packet with detailed information on the home health agency, medical equipment company used, what DME was ordered and any scheduled follow up PCP appointments.
- Discharge packet and summary was provided to resident/family upon discharge to the community which facilitated residents returning to the community safely.
- A multitasker with strong ability to work under pressure; prioritize work, meet deadlines, and produce quality results on time with attention to detail.
- Audited advanced directives weekly for over 100 residents.
Director of Social Services, 05/2017 to 04/2019
Promedica Senior Care – Fort Myers, FL,
- Implemented social services care plans for 110+ residents and updated plan annually in consultation with resident and family.
- Fostered mutually beneficial working relationships with resources in the community.
- Educated residents and families regarding private insurance, Medicare, Medicaid, Veterans Administration and other possible sources of funding for required care.
- Assisted residents in adjustment to new environments including counseling for resident and family to assure psychosocial health and contentment.
- Advocated for residents in response to stated needs for care quality, food, facilities and resident interactions.
- Facilitated quarterly care meetings with resident and family to verify adherence to care plan and sufficiency of actual everyday care.
- Handled or delegated resident support concerns respectfully to preserve residents' dignity, health and safety.
- Developed and incorporated community-based programs (psych services, AA, dental, vision, audiology) to meet various needs and monitored each program's effectiveness.
- Collaborated with team members to identify and accomplish agency objectives.
- Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
- Implemented a spreadsheet with Microsoft Excel for care conference dates with formatted calculation for next care conference and responsible for scheduling meeting.
- Maintained a written record of resident’s grievances which explained the resolved and the status, following facility’s established procedures.
- Facilitated monthly resident council meetings, took minutes, and informed administration of any concerns.
- Properly prepare Order of Protection Custody (OPC) documents for residents who need behavioral health treatment and are not capable of making decisions on their own.
Bachelor of Science: Social Work, Expected in 04/2013
Edinboro University of Pennsylvania - Edinboro, PA
GPA:
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