LiveCareer-Resume

medical social worker resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Performance-driven Vice President with 8 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Skills
  • Certified Social Worker 2013-current
  • Joint Ventures
  • Developing Partnerships
  • Relationship and client relations strength
  • Documentation proficiency
  • Staff education and training
  • Organization and time management
  • Team collaboration
  • Operations and accounting support
  • Fundraising
  • Microsoft Excel - Advanced (familiar with pivot tables, etc.)
  • Customer Needs Assessments
  • Development Activities
  • Microsoft Office Proficient (Word, Powerpoint, Google Slides)
  • Strategic Partnership
Work History
Medical Social Worker, 01/2015 - Current
Elara Caring Patchogue, NY,
  • Explained medical care options to help families make informed healthcare decisions.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Organized clinical documentation, treatment plans, and referrals.
  • Preserved and prepared reports and treatment records.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Completed psychosocial evaluations and needs assessments.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Prepared all required treatment records and reports.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Provided ongoing counseling to help patients deal with conditions and processes
  • Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Developed partnerships with community organizations to expand services and referrals.
  • Facilitated support groups for patients and families dealing with chronic illnesses.
  • Coordinated patient discharge planning and follow-up care.
  • Facilitated family meetings to discuss patient care plans.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Assessed risk factors of patients and made referrals for further services.
  • Participated in clinical supervision to maintain professional development.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
  • Developed individual treatment plans and provided counseling to patients.
  • Provided patient and family education on available resources and self-care strategies.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Collaborated with healthcare providers to drive continuity of care.
  • Conducted in-home visits to provide supportive services.
Vice President, Strategic Partnerships, 01/2019 - Current
Universal Health Services Guaynabo, PR,
  • Recruitment of professionals in various industries in short-term contractual projects and long-term advisory engagements.
  • Onboarded new employees with training and new hire documentation.
  • Evaluated employees' strengths and assigned tasks based on experience and training.
  • Resolved issues and recommended actions based on production and compliance reports.
  • Identified opportunities to improve business process flows and overall productivity.
  • Mitigated financial discrepancies by managing budget and payroll operations.
  • Identified opportunities to improve business process flow and productivity.
  • Led team of [100] to cultivate relationships with internal groups and current and potential partner organizations
  • Identified opportunities to improve business process flows and productivity
  • Increased company growth through collaboration with sales and marketing departments
  • Established performance goals for department and provided methods for reaching milestones
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols
  • Monitored industry trends, keeping current on latest changes and competition in industry
  • Mitigated regulatory risks by overseeing adherence to insurance and safety regulations
  • Evaluated product development strategies and prepared alternative approaches to goal achievement
  • Led development of strategic marketing plans to raise awareness and drive sales growth
  • Used market insights to capitalize on key business opportunities for new advantageous partnerships
  • Employed optimal safety practices to reduce worksite complaints and hazards
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect
  • Clarified roles, responsibilities and expectations of staff.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Established performance goals for department and outlined processes for achievement.
  • Joined business development meetings and supported market outreach plans to improve business development
  • Developed annual account objectives and formalized client communications for communication of goals and plans
  • Facilitated strategy development and planned with cross-functional teams.
Risk Manager, 07/2004 - 06/2010
Shark City, STATE,
  • Managed various risk management engagements for mortgage banking and structured finance product lines, focusing on critical areas including mortgage servicing rights, residual interests, interest-only strips, securitization, whole loan sales, capital markets, secondary marketing, consumer lending, and pricing and product development.
  • Recipient of the highest performance ranking in the division for 2009 and 2010.
  • Presented with 14 “Encore” outstanding ovation performance awards.
  • Hired, developed, and supervised professional staff, including assessment of their performance on each engagement and annual evaluation.
  • Managed and supported multiple teams performing attestation projects to assess clients' control environments and communicate strategies to improve financial reporting efficiency and operational controls, directly improving business processes and profitability.
  • Cross-functional collaboration with advisory and audit teams as subject matter professional for various projects, including compliance with Generally Accepted Accounting Principals and Sarbanes-Oxley section 404 standards.
  • Propelled continuous improvements and strategically capitalized on current market trends, including asset performance, operational trends, risk controls, and industry-accepted practices.
  • Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation
  • Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs
  • Employed strong program management skills to successfully define and manage ongoing initiatives to control risks.
  • Handled 100 claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools
  • Instituted regular safety inspections and hazards management strategies to keep operations compliant
  • Informed financial decisions by analyzing financial information to forecast business, industry, or economic conditions
  • Devised new systems and specific processes to handle ongoing monitoring needs for potential risks
  • Identified key risks and mitigating factors of potential investments, such as asset types and values, legal and ownership structures, and industry segments
  • Produced and filed reports to inform senior management of current activities and progress with investigations
  • Built contingency plans to successfully handle financial emergencies
  • Looked at current and new merchants and individual sales to evaluate fraud, chargeback, and compliance risks
  • Completed statistical reviews to uncover trends, patterns, and variations
  • Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities
  • Monitored industry, technological and economic developments to stay current on potential risks
  • Completed statistical reviews to uncover trends, patterns, and variations
  • Analyzed impact of environmental disasters to physical data centers and create and implement response plans.
  • Analyzed data on price, stability and other factors affecting investment programs to incorporate into investment decisions.
  • Analyzed impact of environmental disasters to physical data centers and create and implement response plans.
  • Handled 200 claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
Education
Ph.D.: Healthcare Management And Leadership, Expected in 01/2020
-
California Intercontinental University - Irvine, CA
GPA:
Status -
MBA: Healthcare, Expected in 01/2020
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University of The People - Pasadena, CA
GPA:
Status -

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Resume Overview

School Attended

  • California Intercontinental University
  • University of The People

Job Titles Held:

  • Medical Social Worker
  • Vice President, Strategic Partnerships
  • Risk Manager

Degrees

  • Ph.D.
  • MBA

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