Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Efficient patient oriented Medical Administrative Assistant with over 5 years of experience working in a fast paced medical facility serving diverse populations. Ability to readily adapt to rapidly changing environments and demands. Adept at verifying insurance coverage, reviewing records, scheduling exams and tracking volumes and statistics. Previously supported up to 20 physicians in a busy medical office setting.
  • Medical terminology expert
  • Billing and collection procedures expert
  • Understands insurance benefits
  • Composed and professional demeanor
  • Excellent problem solver
  • Resourceful and reliable worker
  • Close attention to detail
  • Adept multi-tasker
  • Office support (phones, faxing, filing)
  • Excellent verbal communication
Work History
Medical Scheduler, 03/2011 to Current
ExamworksMontgomery, AL,
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Maintain a close eye on daily schedules for IP and OP to ensure all schedules are covered and all emergent procedures are paged out and attended to in a timely manner.
  • Interact with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
  • Scheduled appointments, registered patients , and maintained a close eye on daily schedules for coordinating with physicians and technicians.
  • Verify and accept all inpatient and outpatient charges for the dept daily.
  • Schedule and handle all pediatric cardiac procedures and reports.
  • Track and produce monthly volume reports and statistics for monthly dashboard and tracking.
Client Service Representative, 11/2012 to 03/2017
Canon Solutions AmericaRoseburg, OR,
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

  • Scheduled clients for initial tax prep appointments and any follow-ups.
Personal Care Assistant, 10/2016 to Current
Human GoodSan Luis Obispo, CA,
  • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
  • Provided pre- and post-operative care.
  • Answered patient calls for care and feeding.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Schedule all medical procedures related to patients care and transport patient to and from appointments and procedures.
BBA: Health Care Administration, Expected in 2018
National American University - Bloomington ,
  • Coursework in Health Services Administration and Business
  • Coursework in Healthcare Management
  • Coursework in Healthcare Administration
  • Will roll over into Masters program upon completion of BBA.
Medical Assistant Diploma : Medical Assisting , Expected in 2010
Anthem College - St. Louis Park ,
  • Coursework in Medical Front Office Assisting
  • coursework in limited X-ray scope
  • Coursework in medical billing and coding
  • Coursework in phlebotomy and EKG placement and readings

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School Attended

  • National American University
  • Anthem College

Job Titles Held:

  • Medical Scheduler
  • Client Service Representative
  • Personal Care Assistant


  • BBA
  • Medical Assistant Diploma

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