MEDICAL RECORDS TECHNICIAN, DOCUMENTATION SPECIALIST/ TRANSCRIPTION COORDINATOR
Microsoft Office Products (Excel, Word, PowerPoint, and Access) CPRS, VISTA, Nuance Dragon Software, Nuance Clintegrity, QuadraMed, and Quantum
Medical Records Technician, Documentation Specialist/ Transcription Coordinator09/2011 to CurrentDurham VAMCDurham, NC
Delegates Medical Records Technician Documentation Specialists workflow while working in the electronic medical record Computerized Patient Records System (CPRS) in various setting to include: Chart Analysis, Physician Chart Completion, Release of Information, and Transcription; Responsible for process flows and evaluation of workflow related to medical records documentation; Provide Nuance Clintegrity training to HIM staff, providers and clinical staff; Provide continuous education training to physician and HIMS operations on CPRS, Dragon, Veterans Health Information System (Vista) Provide technical advice and/or provide oversight on health information issues to clinical and HIMS Interprets and adapting health information management guidelines that are not completely applicable to the work or have gaps in specificity; Extracts information, generate reports from various databases; Analyze data issues as applicability, validity, reliability and the quality and characteristics of the data source; Assist with applying principles and techniques as it relates to human resource management (HR);Provide administrative management, support to Chief of Health Information (CHIM) ; Maintains Transcription and Release of Information budget to include, contracting, procurement, property Determine and evaluate compliance with the standards of regulatory and accrediting bodies in accordance with The Joint Commission, Centers for Medicare and Medicaid Services, Medical Staff Bylaws, and Veterans Handbook and Directives Provide technical advice and/or provide oversight on health information issues to clinical and HIMS Interprets and adapting health information management guidelines that are not completely applicable to the work or have gaps in specificity; Extracts information, generate reports from various databases; Analyze data issues as applicability, validity, reliability and the quality and characteristics of the data source; Assist with applying principles and techniques as it relates to human resource management (HR);Provide administrative management, support to Chief of Health Information (CHIM) Develop, monitor, and report ongoing performance improvement program for various positions in the department; Maintained up-to-date policy and procedures; Responsible for transcription, coding, and release of information contracts; Verifies availability of funds to ensure sufficiency to meet obligations and expenditures occur on a timely basis; Reconciles reports with office records to track expenditures; Utilizes electronic financial system for receipt and disbursement; Maintains financial spreadsheets to track expenditures and budget items on a monthly basis; Monitors financial transactions using an automated accounting system; Assists with the development of statements of work for contracts, including the scope of the work to be performed and the deliverables the contractor is responsible for producing; Monitor contractor's progress and performance to ensure compliance with contracts'; Conducts transcription and dictation software cost comparison and estimates to determine the cost to the organization of acquiring a service by contract versus providing the service with in-house resources; Conducts purchasing activities in accordance with established procurement policies and activity; Review purchase orders to ensure procurements comply with established regulations, Assists with open positions, recruitment efforts, and hiring of and team/individual productivity permanent staff; Assists the Chief of Health information Management Section in establishing goals standards setting goals and objectives, prioritizing work, and using available resources appropriately; assists with delegates work to coordinators and issues to CHIMS; Retains appropriate work and responsibility; Provide continuous interaction with the physician community to include documentation quality improvement, record completion, and provide Compliance Officer with reports; Setup medical staff meetings as needed to address issues, obtain feedback Medical Support Assistant, (9-13-10 to -9-12-2011) Supervisor: Zimone Jackson (804) 675-6537 Richmond VAMC, 1201 Broad Rock Boulevard, Richmond, VA 23249 Constantly performed multiple assignments while working closely with Medicine and Surgical Services by improving the processes of collecting insurance data and capturing updated registration data; within a two-months single-handedly improved collection process by 90% through creative thinking; Reorganized the Surgical Clinic operational process which lead to a 100% accountability rate of patient encounter records being forwarded for processing.
Administrative Manager/Security Analyst/Supervisor Supervisor08/2007 to 02/2009
Served as an advisor to managers and assisted in the effectiveness of administrative work, methods and procedures; Prepared and briefed complex intelligence updates and interrelated issues for top-level management of the Brigade Command and Staff on a bi-weekly basis; Maintained accurate security data; Maintained critical security records in accordance with the applicable policies and regulations.
Logistic/ Administrative Manager09/2005 to 08/2007SFC/E7
Interpreted and applied policies, regulations and directives for employees and customer as it related to customer service; Planned and conducted training meetings or on work groups to address administrative issues; Resolved 100 % of all complaints by utilizing facilitator and negations skills.
Operation Training Manager07/2002 to 09/2005SFC/E7
Supervisor: MAJ James F.
Porter (314) 892-4169 (may call) 1008TH QM Company, Wood River, Il 62095oordinated the day to day operations for staff; Developed effective solutions for staffing problems which improved overall effectiveness of administrative work, methods and procedures; Participated and conducted meetings, and formed work groups to address administrative issues.
Education and Training
Masters: Business Administration12/21/2009TUI UniversityCypress, CaliforniaBusiness Administration
Bachelor of Arts: Sociology12/15/2007Thomas Edison State CollegeNew JerseySociology
Associate of Applied Science: Medical Administration12-30-2010Raleigh, North CarolinaMedical Administration
Associate Degree: Health Information Technology03/02/2015Chicago, IllinoisHealth Information Technology
Masters : Business Administration 12/21/2009 Bachelor of Arts : Sociology 12/15/2007 Associate of Applied Science : Medical Administration 12-30-2010 Associate Degree : Health Information Technology 03/02/2015
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