Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Overview
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Expected in 1979 Bachelor of Science | Communication Disorders University of New Hampshire, Durham, NH GPA:
Magna cum Laude Communication Disorders
Expected in 1994 Certificate Program, | University of Southern Maine, Portland, Maine GPA:
Expected in Lifeline Fitness Instruction | , , GPA:
12/2014 to Present Medical Records Technician Minnesota Urology, Pa | Minneapolis, MN,
  • Preparing new patient medical charts, filing medical documentation, fulfilling internal/external requests for records, researching information, running daily reports, copying providers on office visit notes and tests, supporting physicians and medical staff in daily office functions Accomplishments: Established proficiency in researching patient records in EPIC, AllScripts, and Escription, learned data research and retrieval from NPI Registry, learned office functions needed to support check-in/out service, and completed medical record storage project.
01/2014 to 12/2014 Scan Clerk Fiesta Mart | Missouri City, TX,
  • Preparing paper medical records for office appointments, scanning them into computerized system, and reviewing them for accuracy; reorganizing filing room to separate pediatric records, and identifying/sorting obsolete files for destruction Accomplishments: Learned to read, decipher, organize medical data; gained proficiency in operating a scanning machine; maintained high degree of accuracy in collecting data in the Electronic Medical Records system.
08/2013 to 07/2014 Order/Inventory Clerk Sellers Publishing, Inc | City, STATE,
  • Reading and pulling greeting cards, calendars and books for order fulfillment,.
  • replenishing inventory from warehouse stock, updating bar code prices for shipment.
  • Accomplishments: Learned greeting card, book, and calendar product lines including.
  • holiday/event categories, pricing segments, and shipping/receiving processes.
10/2002 to 12/2012 Owner and Sole Proprietor Maternity Fair And Baby Furniture Fair | City, STATE,
  • Purchasing, sales, advertising, marketing, display design, promotion, customer service, accounting, and all aspects of retail store operation Accomplishments: Successfully planned, financed, initiated, operated, and maintained two retail stores for 10+ years; realized profit for a new business within eight months of start-up; expanded business within two years to open additional store; developed strong relationships within the community with other local businesses, and with several outreach programs to aid families in need; actively participated in local Chamber of Commerce.
08/1994 to 06/2002 Advertising Sales Manager, Office Manager, and Sales Representative Mainely Newspapers, Inc | City, STATE,
  • Worked for publishing company of several weekly community newspapers including the Biddeford-Saco-OOB Courier, Scarborough Leader, South Portland Sentry, Kennebunk Post Selling newsprint advertising/inserts to existing accounts; securing new relationships with business owners, marketing agencies, and corporate offices; designing display ads; layout and preparation of newspapers for print; developing internal/external sales promotions; hiring/training of sales personnel; coordinating business functions between departments Helped to develop/introduce four new weekly newspapers, increased individual ad sales annually for seven consecutive years, contributed toward the company's success in attaining $1 million in ad sales, established more than 60 new business relationships with marketing agencies and corporate accounts in three years, successfully implemented several internal/external marketing promotions.
08/1979 to 08/1994 Life Insurance Representative, Medical Benefits Examiner Specialist, Senior Trainer and Auditor, Business Support Representative, Customer Service Coordinator, Account Executive UNUM Life Insurance Company | City, STATE,
  • Delivering high quality, accurate, and timely customer service, issuing new insurance contracts, upgrading benefit packages, billing, claims processing, technical advising, training, supervising, procedure writing, developing new products, project research, on-line test plan writing and implementation Accomplishments: Developed training module and support materials for two new insurance products; planned, tested, implemented, and trained staff for introduction of new on-line billing system; completed long-term policy audit that resulted in a 54,000 insurance premium reimbursement; successfully completed testing of remote off site business functionality and its roll out to customer service personnel.
Fellowships and Awards
Memberships/Scholarly Societies
accounting, ads, advertising, ad sales, billing, billing system, book, charts, contracts, copying, customer service, designing, documentation, Electronic Medical Records, filing, hiring, Instruction, insurance, inventory, layout, notes, marketing, materials, office, newspapers, personnel, pricing, procedure writing, processes, profit, promotion, Purchasing, quality, Reading, read, receiving, researching, research, retail, Selling, sales, scanning, shipping, sorting, supervising, upgrading

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resume Strength

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School Attended

  • University of New Hampshire
  • University of Southern Maine

Job Titles Held:

  • Medical Records Technician
  • Scan Clerk
  • Order/Inventory Clerk
  • Owner and Sole Proprietor
  • Advertising Sales Manager, Office Manager, and Sales Representative
  • Life Insurance Representative, Medical Benefits Examiner Specialist, Senior Trainer and Auditor, Business Support Representative, Customer Service Coordinator, Account Executive


  • Bachelor of Science
  • Certificate Program,
  • Lifeline Fitness Instruction

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