Medical Records Technician Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dependable Medical Records Specialist with 4-years background in document assessment and quality review. Enthusiastic and committed to accuracy, with great decision-making skills.

  • EMR / EHR
  • Medical terminology understanding
  • Written and verbal communication
  • Medical transcription understanding
  • Filing systems expertise
  • Records review
  • Identifying hazards
  • Training expertise
  • Process improvement
  • Team player
  • Medical office administration
  • Staff education and training
  • Payment collection
  • Computer proficiency
  • Paperwork processing
  • Assessing risks
  • Safety guidelines
  • Managing PPE
  • Project organization
  • Fast learning
Work History
12/2018 to Current
Medical Records Technician Adcare Hospital North Kingstown, RI,
  • Accurately pulled patient records for upcoming appointments and procedures, typically within 1-hour period.
  • Utilized Cerner, Athena, Wound Docs, and Mosaiqto manage and confirm patient data, such as insurance, demographic and medical history information.
  • Interacted and communicated easily with department personnel and public.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Kept accurate log of all requests for medical information and records.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Adhered to all facility, company and legal guidelines.
  • Obtained patient releases for dissemination of information.
  • Received and processed medical records requests.
  • Input data into computer programs and filing systems.
  • Processed patient admission and discharge documentation.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Sorted materials and filed according to guidelines.
  • Audited records for accuracy.
  • Received and routed medical records.
  • Prepared mailings of information and documentation.
11/2016 to 12/2018
Patient Access Supervisor Conway Regional Medical Center Conway, AR,
  • Took copayments and compiled daily financial records.
  • Balanced deposits and credit card payments each day.
  • Assisted patients in filling out check-in and payment paperwork.
  • Explained plans for treatment and payment options.
  • Reviewed and corrected claim errors to facilitate smooth processing.
  • Used Cerner to schedule appointments.
  • Resolved numerous problems, improved operations and provided exceptional client support.
  • Developed team communications and information for team meetings.
  • Worked with patients daily to understand needs and provide quality service.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
06/2012 to 04/2015
Pawn Manager Cash Pawn City, STATE,
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Prepared quotes for new products and services.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
  • Maintained store equipment, including computers, printers and fax machines.
  • Welcomed customers to shop and offered to answer questions on merchandise.
  • Educated customers and loan applicants about property values.
  • Processed payments, handled cash and securely initiated bank deposits.
  • Sold variety of items to numerous daily customers, working to upsell package items and exceed sales goals.
  • Made loans on hard good items after closely inspecting item values, collecting payments or tangible property as collateral.
  • Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.
  • Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
  • Processed new inventory to ready for stocking on sales floor.
  • Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
  • Monitored day-to-day activities of shop, communicating issues with shop owners and closely watching over inventory.
  • Organized store shelves to display most attractive inventory.
  • Organized stock overflow room and moved stock to show room when space was available.
  • Complied with local, state and federal laws, including reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
12/2006 to 01/2011
0621 Field Radio Operator United States Marine Corps City, STATE,
  • Followed schedules and procedures for changing frequencies and cryptographic codes.
  • Completed inspections daily, followed maintenance schedules and completed repairs.
  • Put together and configured antennas, power sources and other equipment to establish communications.
  • Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
  • Documented and processed incoming messages over communication systems for review.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
  • Developed leadership skills.
  • Developed quality communication skills.
  • Safeguarded top secret classified documents and equipment.
Expected in
Associate of Science: Nursing
New Mexico State University At Alamogordo - Alamogordo, NM
Expected in 06/2006
High School Diploma:
Cypress High School - Cypress, CA

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Resume Overview

School Attended
  • New Mexico State University At Alamogordo
  • Cypress High School
Job Titles Held:
  • Medical Records Technician
  • Patient Access Supervisor
  • Pawn Manager
  • 0621 Field Radio Operator
  • Associate of Science
  • High School Diploma

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